Job Summary
Under the direction of a licensed professional, the Medical Assistant performs and oversees functions within scope of practice related to the clinical activities, including but not limited to: maintaining patient flow by assisting and promoting the delivery of health care, performs technical procedures and clinically-oriented activities. The Medical Assistant will assist management in achieving office efficiencies in accordance with stated policies/procedures to ensure efficient operations with a focus on supporting physicians, clinic staff and management, which embodies the "Service First" philosophy to promote customer satisfaction.
Essential Functions
- Facilitates efficient and effective patient flow including preparing the patient for the visit/admission and providing specific services and education as determined by the providers in accordance with scope of practice.
- Performs necessary administrative duties to ensure all information is current and updated. Includes maintenance and monitoring of electronic health record.
- Maintains and cleans environment, work area, equipment and communicates any equipment malfunctions to appropriate department/unit personnel.
- Greets and communicates with patients and families in a manner consistent with care and respect. Communicates, collaborates and anticipates the needs of the other members of the health care team in order to ensure continuity and quality of care and coordination of services.
- Collects, monitors and reports patient data/needs to licensed team members as directed. Follows documentation standards.
- Demonstrates high standard of moral and ethical behavior. Commits to continuous improvement of patient experience, which includes patient safety, quality of care and excellent service. Advocates for privacy, confidentiality and security of patient, staff and organizational data. Adheres to the organization’s published values, standards and policies.
- Engages in continuous study of the entire professional field, including best practices, to maintain the professional competence, knowledge and skills necessary for the satisfactory performance of all assigned responsibilities. Completes required continuous training and education, including department specific requirements.
- Assists providers with examinations, procedures and/or treatments by preparing patient and ensuring appropriate supplies/equipment are readily available. Prepares, administers and documents medications that are within scope of practice and directed by the provider.
Qualifications
- Required High School Diploma or equivalent
- Successful completion of a competency-based Medical Assistant training program Required
- 1 year of relevant experience Working in a physician practice or healthcare setting Preferred
- CRT-Medical Assistant, Certified (CMA) - AAMA American Association of Medical Assistants 120 Days required Or
- CRT-Medical Assistant, Certified (CCMA) - NHA National Healthcareer Association 120 Days required Or
- CRT-Medical Assistant, Certified (NCMA) - NCCT National Center for Competency Testing 120 Days required Or
- CRT-Medical Assistant, Certified (NRCMA) - NAHP National Association for Health Professionals 120 Days required Or
- CRT-Medical Assistant, Registered (RMA) - AMT American Medical Technologists 120 Days required
- CRT-Basic Life Support (BLS) - AHA American Heart Association 90 Days required Or
- CRT-Basic Life Support (BLS) - ARC American Red Cross 90 Days required
Physical Demands
- Pallet to Waist (6" from floor) > 5 lbs: Seldom up to 50 lbs
- Waist to Waist > 5 lbs: Seldom up to 50 lbs
- Waist to Chest (below shoulder) > 5 lbs: Seldom up to 10 lbs
- Waist to Overhead > 5 lbs: Seldom up to 5 lbs
- Bilateral Carry > 5 lbs: Seldom up to 25 lbs
- Unilateral Carry > 5 lbs: Seldom up to 10 lbs
- Pushing Force > 5 lbs: Occasionally up to 25 lbs
- Pulling Force > 5 lbs: Occasionally up to 20 lbs
- Sitting: Seldom
- Standing: Frequently
- Walking: Frequently
- Forward Bend - Standing: Occasionally
- Forward Bend - Sitting: Occasionally
- Trunk Rotation - Standing: Occasionally
- Trunk Rotation - Sitting: Occasionally
- Squat: Seldom
- Stair Climbing: Seldom
- Crawling / Kneeling: Seldom
- Reach - Above Shoulder: Seldom
- Reach - at Shoulder or Below: Occasionally
- Handling: Occasionally
- Forceful Grip > 5 lbs: Occasionally
- Forceful Pinch > 2 lbs: Occasionally
- Finger/Hand Dexterity: Frequently
- Visual Acuity ¹ [None = No; Seldom = Yes]: Seldom
How Corewell Health cares for you
- Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
- On-demand pay program powered by Payactiv
- Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
- Optional identity theft protection, home and auto insurance
- Traditional and Roth retirement options with service contribution and match savings
- Eligibility for benefits is determined by employment type and status
Primary Location
SITE - Lakeland Hospital St Joseph - 1234 Napier Ave - St Joseph
Department Name
Urology St Joseph - Niles and St Joseph Prof Svcs
Employment Type
Full time
Shift
Day (United States of America)
Weekly Scheduled Hours
40
Hours of Work
8:00 a.m. to 5:00 p.m.
Days Worked
Monday to Friday
Weekend Frequency
N/A
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Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.
Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.
An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.
You may request assistance in completing the application process by calling 616.486.7447.
