Medical Information Intern
Milan, Italy

About the job

Looking to launch your career at the cutting edge of healthcare? Join Sanofi for a chance to develop with mentoring and guidance from inspirational leaders while helping to make an impact on the lives of countless people worldwide. As Medical Information Intern, you’ll be part of a highly specialized and passionate team and you’ll learn how ensure the quality and integrity of responses provided to health care professionals, patients and other relevant customer groups and ensure customers have essential information for using the company’s products safely and effectively.

We are an innovative global healthcare company with one purpose: to chase the miracles of science to improve people’s lives. We’re also a company where you can flourish and grow your career, with countless opportunities to explore, make connections with people, and stretch the limits of what you thought was possible. Ready to get started?

You will be involved in the following activities

• Work in close collaboration with the MI Operation team and the MedInfo vendor to ensure smooth daily operations with high quality services and excellent customer satisfaction in line with or above industry standards. Addresses any issues with a sense of urgency.

• Attends operational meetings with MICC vendor regional team.

• Closely monitors Key Performance Indicators (KPIs). Contribute to identifying issues in a timely manner and help addressing them together with the vendor as appropriate.

• Work in close collaboration with selected affiliates contacts.

• Contribute to preparedness and response to Health Authority inspections and internal audit for selected countries.

• Contribute in facilitating optimal training of contact center in collaboration with various internal functions such as Pharmacovigilance, Quality and other as appropriate.

• Contribute in developing MICC crisis and contingency plan in close collaboration with GMI team and MICC vendor.

• Ensure Sanofi standards of service are met by all contact centers under the MICC team supervision.

About you

• Master’s degree in Scientific field (Pharmacy, Biology, Chemistry etc.)

• Fluent English (level B2+/C1 or higher)

• Good knowledge of Excel and PowerPoint

• Accuracy and organizational skills, passion for working in a multicultural environment, teamwork

Why choose us?

• Bring the miracles of science to life alongside a supportive, future-focused team.

• Start your career with inspiring mentors who will help you take your first professional steps.

• You will have the possibility to carry out the internship in a hybrid mode.

• We offer an internship lasting 6 months. Competitive monthly compensation and meal vouchers will be provided.

#LI-Hybrid
#EarlyTalent

Pursue Progress. Discover Extraordinary.

Progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. You can be one of those people. Chasing change, embracing new ideas and exploring all the opportunities we have to offer. Let’s pursue progress. And let’s discover extraordinary together.

At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.
Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!

Pursue progress, discover extraordinary

Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.

At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!