Job Purpose:
At Soho House, the Members Events Manager is responsible for curating, planning, and delivering innovative and culturally relevant member events that bring the House community to life. This role plays a key part in driving member engagement, retention, and overall House experience through a thoughtfully designed events calendar that reflects both the global Soho House identity and the unique creative pulse of Bangkok.
Working closely with the Head of Membership & Communications, General Manager, and cross-functional teams, you will ensure all events are executed to the highest creative and operational standards while aligning with business objectives and member expectations.
You will act as a cultural curator and community connector, creating memorable experiences that inspire members, foster meaningful connections, and reinforce Soho House’s position at the forefront of the local creative scene.
Job Brief:
As the Members Events Manager at Soho House Bangkok, you will be responsible for developing and executing a dynamic and engaging events calendar tailored to the House’s membership profile. You will take ownership of the full event lifecycle—from concept creation and programming to production, delivery, and performance analysis.
You will bring a strong creative vision and commercial awareness to the role, ensuring that all events are not only culturally relevant and aligned with Soho House values, but also contribute to member engagement, retention, and key business metrics.
This role requires a hands-on, highly collaborative approach. You will work closely with Membership, Operations, Marketing, and regional teams, as well as external talent, artists, and partners, to deliver best-in-class events. You are expected to be highly present within the House, building relationships with members and staying connected to the evolving needs of the community.
In addition, you will manage event budgets, oversee administrative processes, track performance metrics, and continuously refine programming through data insights and member feedback.
Key Accountabilities
Event Strategy & Programming
- Develop and execute a strategic events plan aligned with House Identity Plans and the Bangkok membership profile
- Curate a quarterly events calendar featuring diverse, innovative, and culturally relevant experiences
- Ensure programming reflects Soho House’s global themes while incorporating local creative storytelling
- Identify emerging trends, talent, and formats to keep the House at the forefront of the cultural landscape
Event Production & Execution
- Plan, produce, and deliver events ranging from intimate gatherings to large-scale House events (e.g., Halloween, New Year’s Eve)
- Oversee end-to-end event execution including concept development, logistics, vendor management, and on-site delivery
- Ensure all events meet the highest creative and operational standards
- Maintain a strong on-the-floor presence during key events, including evenings, weekends, and public holidays
Member Engagement & Community Building
- Foster strong relationships with members, acting as a key point of contact for event-related engagement
- Encourage and support member-led events and collaborations
- Create opportunities for meaningful member connections through thoughtfully curated experiences
- Build and maintain a strong network within Bangkok’s creative community
Collaboration & Cross-Functional Alignment
- Work closely with Membership, Operations, Marketing, Creative, and Digital teams to deliver aligned and impactful events
- Collaborate with the Head of Membership & Communications and General Manager to ensure events support overall business objectives
- Partner with external stakeholders including artists, performers, agencies, and cultural partners
Content, Storytelling & Innovation
- Curate event concepts that tell compelling stories and enhance the Soho House experience both physically and digitally
- Contribute to content creation, event listings, and promotional materials in collaboration with internal teams
- Introduce new formats, technologies, and creative ideas to evolve the events offering
Performance & Continuous Improvement
- Track and analyze event performance using KPIs such as attendance, engagement, feedback, and member retention
- Use insights and data to continuously refine and improve programming
- Ensure events contribute to membership growth, retention, and overall satisfaction
Budget Management & Administration
- Manage the House events budget, ensuring cost control and effective allocation of resources
- Oversee all event administration including invoices, contracts, run sheets, guest lists, and internal systems
- Ensure accurate planning, reporting, and compliance with company procedures
Team Leadership & Development
- Manage and support the Events Coordinator, including training, performance management, and development
- Foster a collaborative and high-performing team environment
Measures of Success
- Member satisfaction and positive event feedback
- Growth in event attendance and engagement across membership segments
- Contribution to member retention and acquisition
- Successful execution of high-quality, innovative events
- Alignment with House Identity and cultural relevance within Bangkok
- Effective budget management and operational efficiency
Experience Required:
- Minimum 3–5 years of experience in event programming, production, or hospitality
- Proven ability to create and deliver innovative, high-quality events
- Strong understanding of Bangkok’s creative and cultural landscape
- Experience managing budgets and event performance metrics
- Strong organizational, communication, and project management skills
- Creative thinker with strong storytelling and curation ability
- Commercial awareness and ability to align events with business goals
- Ability to work in a fast-paced, dynamic, and member-facing environment
- Fluent in English (Thai is advantageous)
- Flexible to work evenings, weekends, and holidays
Physical Requirements:
- Ability to be present on the floor and actively engage with members daily
- Ability to stand and move around event spaces for extended periods
- Ability to manage and attend events as required
