Merchandise Associate - College Football Hall of Fame

LEGENDS & ASM GLOBAL

Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions from venue development and event booking to revenue strategy and hospitality.

Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.

ASM Global, the world leader in venue management and live event production, oversees over 350 iconic venues including stadiums, arenas, convention centers, and theaters.

Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Join us to make legends happen!

LEGENDS GLOBAL MERCHANDISE

Recognized leaders in retail and merchandising worldwide, Legends Global Merchandise (LGM) provides a fully customized, customer-centric, omnichannel shopping experience for fans. We offer the latest trends, styles, designs, and brand collaborations across different categories, delivering in-venue, e-commerce, and pop-up retail solutions tailored to each client’s brand.

THE ROLE

Our Merchandise Associates are responsible for creating the ultimate game day experience for fans by providing legendary customer service, ensuring excellent merchandise presentation, and fostering an exciting retail environment.

ESSENTIAL FUNCTIONS

• Create a positive and fun environment for diverse teams and fans.
• Greet guests, assess their interests, and make sales recommendations.
• Operate POS systems with accuracy.
• Maintain cleanliness, restock merchandise, and perform supervisor-assigned tasks.
• Present merchandise to promote add-on sales.
• Explain merchandise features, benefits, and usage.
• Stay informed about promotions, sales, and events.
• Manage inventory, merchandise placement, and perform inventory counts.
• Read and implement plan-o-grams.
• Assist in event gift shop setup including merchandising, inventory control, and cleaning.
• Possess merchandising skills as a plus.

QUALIFICATIONS

• Honesty and integrity in all actions and communication.
• Ability to accept constructive feedback and adapt accordingly.
• Excellent customer service and selling skills.
• Willingness to work extended hours, weekends, and overtime as needed.
• High school graduate, GED, or equivalent experience.
• Ability to accurately perform open and close procedures.
• Capability to lift up to 50 lbs and stand for prolonged periods.
• Innovative self-starter capable of working independently and collaboratively.
• Flexibility to perform duties as needed in other areas.

COMPENSATION

Competitive salary commensurate with experience and a generous benefits package including medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

WORKING CONDITIONS

Location: On Site at College Football Hall of Fame Atlanta, GA.