Merchandise Associate - Georgia Tech Game Day Staff

LEGENDS

Founded in 2008, Legends is a premium experiences company with more than 1,500 full-time and 30,000 seasonal team members globally. Legends operates six divisions worldwide - Global Planning, Global Sales, Hospitality, Global Partnerships, Global Merchandise, and Global Technology Solutions. They provide a 360-degree service solution platform to elevate client brands and execute their vision, working with marquee clients in professional sports, collegiate, attractions, entertainment, and conventions and leisure.

LEGENDS GLOBAL MERCHANDISE

Legends Global Merchandise is recognized globally for retail and merchandising, delivering a customized, customer-centric, omnichannel shopping experience. They provide the latest trends and styles through in-venue, e-commerce, and pop-up operations, setting standards for unique shopping experiences and tailoring inventory portfolios to each property.

Merchandise Associate - Georgia Tech Game Day Staff

The Merchandise Associate reports to the supervisor on duty and works closely with sales associates and management to deliver legendary customer service during Georgia Tech Game Day events. Knowledge of the stadium and available services is necessary to assist guests effectively.

ESSENTIAL FUNCTIONS

• Customer Service: Provide a fun and professional environment for teammates and fans, proactively greet guests, assist customers, and uphold company standards and policies.
• Sales: Accurately process sales and handle cash via Point of Sale terminal, stay educated on products and services throughout the stadium.
• Maintain assigned location to be neat, organized, clean, and fully stocked for events; assist with merchandise stocking.
• Perform other duties as assigned by supervision.

QUALIFICATIONS

• Minimum 18 years old with high school diploma or equivalent; college degree preferred.
• Energetic, self-motivated, warm, friendly personality and teamwork skills.
• Ability and willingness to exceed guest expectations, maintain consistent attendance and punctuality.
• Basic math skills, ability to count change/balance bank, operate in fast-paced environment.
• Physical ability to bend, squat, walk/stand for extended periods, and transport up to 30 lbs continuously.
• Effective communication skills with supervisors and guests, flexibility to work events including late nights, weekends, and holidays at Georgia Tech athletic venues.
• Commitment to safety policies and training.

Legends is an Equal Opportunity employer embracing diversity in all hiring practices.