At Entrust, we’re shaping the future of identity centric security solutions. From our comprehensive portfolio of solutions to our flexible, global workplace, we empower careers, foster collaboration, and build solutions that help keep the world moving safely.
Headquartered in Minnesota, Entrust is an industry leader in identity-centric security solutions, serving over 150 countries with cutting-edge, scalable technologies. But our secret weapon? Our people. It’sthe curiosity, dedication, and innovation that drive our success and help us anticipate the future.
The Manager, Trade Operations, is responsible for maintaining compliance with all necessary government regulations while importing goods in the most cost-efficient manner possible. This individual serves as the primary person responsible for non-daily trade compliance functions, primarily focusing on imports into the US and other key countries. This position is responsible for helping develop Entrusts import strategies and provide operational leadership to the Trade Operations team. This person is responsible for conducting some internal compliance audits, maintaining trade standard operating policy and procedures (SOPs), and coordinating training for multiple international operating units.
Responsibilities:
Manager, Trade Operations
- Ensure import customs policies are developed in partnership with Trade Compliance, maintained and effectively implemented, current to evolving global requirements, local regulations, and corporate policies/standards.
- Leads trade operations team through technical direction and guidance along with leading team in technical projects. Performs general management responsibilities such as hiring, performance mgmt. and work direction.
- Engages others to build partnerships to integrate Trade Operations in Entrusts business. Work cross-functionally with other global and regional teams as necessary to carry out business goals.
- Responsible for overseeing global broker management performance, including performance standards, compliance controls, and metrics.
- Manages Entrusts overall duty reduction program, including free trade agreements, duty drawback, USMCA, GSP and other eligible trade programs.
- Partners with Legal and Trade Compliance to evaluate risks associated with import operations, identify opportunities for cost-savings, and participate in various government initiatives.
- Facilitate/manage the successful resolution of regulatory challenges through relationship building with U.S. and foreign regulatory agencies, ie. CBP, FDA, etc.
- Continuously review/validate HTS tariff classifications that are utilized by Entrust to ensure compliance with import regulations.
- Regularly monitor global trade operations regulatory updates, news and regulation changes to ensure continued compliance.
- Responsible for communicating and escalating trade risks to Trade Compliance.
- Develop performance metrics for Trade Operations to measure success and operational excellence.
- Represent Trade Operation interests in supply chain, manufacturing, new product development, new market development and commercial initiatives.
- Oversees, creates and conducts training content for internal Entrust partners on trade operation matters.
Basic Qualifications:
- Bachelor’s degrees in related/relevant field
- 5+ years’ experience in Compliance, Import/Export Operations and/or Logistics field
- Knowledge in the following areas: Census Bureau (AES), ATA Carnets, ACE, HTS classifications, and other U.S. Customs and Border Protection (CBP) regulations, and Free Trade Agreement Program Certificate preparation.
- Operational knowledge of Other Govt Agencies (OGA) and how the business is impacted.
- Thorough understanding of import processing and operations, relating to entry, clearance, and post entry functions.
- Must have proficiency in MS Office applications (Excel, Word)
- Must have excellent technical, analytical, organizational, and computer skills
- Strong written and verbal communications skills and capabilities
- Must be able to travel as needed
- Customs Broker License
At Entrust, we don’t just offer jobs – we offer career journeys. Here is what you can expect when you join our team:
Career Growth: Whether you’re a budding developer or a seasoned expert, we’re invested in your professional journey. With learning-forward initiatives and exciting challenges, your growth is our priority.
Flexibility: Life is all about balance. Whether you’re remote, hybrid, or on-site, we offer flexible options that fit your lifestyle.
Collaboration: Here, your voice matters. Our teams thrive on sharing ideas, brainstorming solutions, and working together to build a better tomorrow.
We believe in securing identities—but it doesn’t stop there. At Entrust, we’re passionate about valuing all identities. Our culture is built on diversity, inclusion, and respect. From unconscious bias training for our leaders to global affinity groups that connect colleagues across the globe, we’re creating a community where everyone is encouraged to be themselves.
If you’re excited by the prospect of innovating, growing your career, and collaborating in a dynamic environment, Entrust is the place for you. Join us in making a difference. Let’s build a more secure world—together.
Compensation Range:
The anticipated starting base pay for this position is: $120,144-$176,211 per year (in the primary posting location). Actual compensation will be determined based on geographic location, education, skills and experience. This position is also eligible for the company’s discretionary annual incentive plan. In addition to your pay, Entrust offers eligible colleagues and their dependents comprehensive health and well-being programs which include medical, vision, dental, a generous 401(k) matching contribution, life and disability insurance, mental health coaching, virtual fitness programs, paid personal time off plus 12 paid holidays, parental leave and education reimbursement. Please speak with the recruiter for more details. Note: Benefit and Compensation programs are subject to eligibility requirements and other terms of the applicable plan or program. Entrust has the right to end, suspend or amend any of its plans at any time in whole or in part.
For US roles, or where applicable:
Entrust is an EEO/AA/Disabled/Veterans Employer
For Canadian roles, or where applicable:
Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds, and we strive to provide an accessible experience for candidates of all abilities.
If you require an accommodation, contact accessibility@entrust.com.
Recruiter:
Steve DonahueSteve.Donahue@entrust.com
