Mid-Market Customer Success Manager
BILL
Unknown, Unknown
Full-Time
$151,400
RemoteManager
At BILL, we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools, we help businessesfrom startups to established brandsmake smarter decisions and gain control of their operations. And we dont stop there: were creating the future of financial automation so businesses can spend more time on what matters.
Working here means you become part of a vision-driven team thats ready to tackle challenges and build cutting-edge solutions. We value purpose, drive, and curiosityand we thrive in a fast-paced, ever-changing environment. Whether in one of our offices in San Jose, CA, Draper, UT, or in a remote-eligible role, BILLders collaborate to deliver real impact for businesses that need more time in their busy weeks.
BILL builds high performing teams and we seek to hire the best talent for every role. We're committed to building a workplace that fosters inclusion and diverse perspectives, valuing each persons unique skills and experiences. Wed love to hear from youyou might be just what were looking for, whether in this role or another.
Lets give businesses more time for what matters.
Join BILL as a Mid-Market Customer Success Manager and help our largest, most complex customers realize the full value of our financial automation platform across AP, AR, and spend and expense management. Youll own a strategic book of 80110 midmarket and larger SMB accounts, driving product adoption, expansion, and subscription renewals against a monthly quota.
Partnering closely with Sales, Product, and Operations, youll lead executive business reviews with controllers and CFOs, using data to turn usage insights into measurable business outcomes and longterm partnerships. If you thrive in a revenueowning customer success role where you can influence product, shape strategy, and modernize customers finance operations, this role is for you.
Visa Sponsorship: Please note that this position is not eligible for visa sponsorship. Applicants must have authorization to work in the United States without requiring visa sponsorship now or in the future.
This role is eligible to participate in BILLs sales incentive and equity plans. Our ranges for each role and job level are based on a variety of factors including candidate experience, expertise, and geographic location and may vary from the amounts listed above. The role is also eligible for a competitive benefits package that includes: medical, dental, vision, life and disability insurance, 401(k) retirement plan, flexible spending & health savings account, paid holidays, paid time off, and other company benefits.
The On Target Earnings (OTE) range noted below are remote based roles in the specific geographic zone
Redefining how businesses automate their work is a fast-paced, exciting, and fun environment. But we also have benefits and perks to ensure the magic isnt only experienced by our customers, but by our employees as well.
Here is a preview of some of the amazing benefits here at BILL:
Dont believe us? Check out our culture, benefits, and teams on our career site, LinkedIn Life, or YouTube pages.
BILL is an Equal Opportunity Employer. We believe our best ideas come from the unique stories, perspectives, and experiences of our team members. We welcome people of all backgrounds, abilities, and identities to bring their authentic selves and contribute to our culture.
We are committed to a transparent, inclusive hiring process that reflects our values. If you need accommodations at any stage, please contact interviewaccommodations@hq.bill.com. To ensure a fair evaluation, our Candidate Integrity Policy prohibits the use of unapproved external assistance, including generative AI, during live interviews or assessments. Doing so will result in a review and potential disqualification.
Our Applicant Privacy Notice describes how BILL treats the personal information it receives from applicants.