Mobility & Compliance Specialist

What you'll do:

The Compliance Officer supports employee travel and onsite readiness by managing legal and compliance documentation, registrations, and permit tracking. The role coordinates mandatory trainings, certifications, ensuring requirements are met accurately and on time while managing multiple priorities in a fast-paced environment. Acting as a point of contact for compliance-related queries and customer escalations, the role works closely with internal stakeholders and customers, requiring strong organisational skills, attention to detail, and clear communication. The role also provides administrative support, maintains accurate records in internal systems, and works independently while collaborating across teams using MS Office tools.

Travel Compliance & Legal Documentation

• Manage and maintain all documentation related to legal and compliance requirements for employee travel.
• Coordinate mandatory trainings, certifications, and registrations required for travel or work in specific countries.
• Ensure timely registration of employees with local authorities or customer systems as required.
• Track validity of permits, certificates, and compliance-related documents, ensuring renewals are completed on time.
• Act as a point of contact for compliance-related queries related to travel and onsite activities.

Customer Escalation Management

• Support the handling of customer escalations related to compliance, travel readiness, or documentation.
• Coordinate internally with relevant stakeholders to resolve issues efficiently and professionally.
• Ensure accurate documentation and follow-up actions for escalations.

• Familiarity with legal or regulatory requirements related to international travel.
• Experience working in a customer-facing or service-oriented environment.
• 5 years with 2-3 years in travel compliance, mobility, or international workforce administration.

• Previous experience in an administrative, compliance, logistics, or coordination role.
• Strong organizational skills with high attention to detail.
• Ability to manage multiple tasks and priorities in a fast-paced environment.
• Strong communication skills, including interaction with customers and internal stakeholders.
• Experience handling customer escalations or sensitive issues is an advantage.
• Strong working knowledge of MS Office tools (Excel, Outlook, Word) and SAP.
• Ability to work independently while collaborating across teams.
• Language requirements: English and confident German (at least strong B2 level)

• Wide range of Employee Benefits: Hybrid work model, Annual bonus, Cafeteria, Private Medical Insurance, Life Insurance, Eye-glass refund, AYCM partnership, Internal reward system (E-Stars)
• Employee Wellbeing Support: Access comprehensive support programs designed to enhance your overall wellbeing
• Family Friendly: Enjoy a family-friendly environment with policies that support work-life balance
• Talent Management and Career Development: We are dedicated to your professional growth, with a strong focus on internal mobility, continuous learning, and peer coaching
• Dog-Friendly: Bring your furry friend to work in our dog-friendly office
• Dedicated Spaces: Utilize our family room, multi-prayer room, stretching room, and chill room for your comfort and convenience
• Company Yoga Sessions: Participate in regular yoga sessions to stay fit and relaxed
• Social Responsibility: Join a socially responsible organization committed to making a positive impact
• Employee Appreciation Day: Celebrate with us on Employee Appreciation Day, recognizing your hard work and contributions