Moving Help Chat Agent - Full Time (In Office)
U-Haul
Phoenix, Arizona
Full-Time
$1
OfficeExecutive
Location:
2727 N Central Ave, Phoenix, Arizona 85004 United States of AmericaU-Haul is looking for an organized, friendly, and motivated call center representative who can work out of our Phoenix officefull time!A Moving Help Chat Specialist supports customers in a high-volume call center environmentvia chat primarily, but also via phone and email if needed.This position entails helping customers book, edit, reschedule, and/or cancel Moving Help services, as wellasresolving customer concerns efficiently.To do well in this role, you need to be able to remain calm when customers are frustrated and have experience working with computers.This position is an in-person/in-office role which requires working at U-Haul's Midtown Campus corporate office at 2727 N. Central Ave, Phoenix, AZ.
Customer Support Specialist Responsibilities:
Minimum Qualifications:
Perksofjoining the U-Haul Team!
Compensation:
U-Haul offers full time Moving Help Chat Specialists an hourly base pay of $16.00 when working in the office. Your base pay may increase as you learn andacquireadditionaljob duties, and merit increases are given periodically based on performance.
Exclusive U-HaulBenefitsDesigned for Your Success:
Get your career moving with a company that empowers team members to be the healthiest version of themselves! We provide robust wellness benefits, events, and resources to help team members become the happiest and healthiest they can be.Here are just some of the programs U-Haul has available:
Scheduling Requirements (Chat):
Physical Demands:
The work involves light physical exertion, including sitting forlong periods, focusing on a computer screen, and taking phone calls using a wired headset.
To ensure a fair and consistent evaluation process, candidates are expected to complete all interviews and assessments independently and without the use of artificial intelligence tools (including AI-generated responses, prompts, or real-time assistance).Use of AI throughout the application and recruiting process may result in removal from consideration. Our goal is to get to know your authentic experiences, communication style, and problem-solving approach.
U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.
U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.