Mr D, a division of the Takealot.com Group, is looking for a highly talented Retail Media Junior Account Manager_Retail to join our team in Cape Town.
We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us!
Think youve been challenged before? Think again!
- Scale: Show the millions of Mr D customers what you can do.
- Learn: We work with the best of the best, and then some.
- Grow: Expand your career in the fast-growing Takealot Group: Mr D, Takealot.com and TFS We like to promote from within: Heres your chance.
Purpose of the role:
The Junior Account Manager (JAM) provides operational, administrative and client-support functions to the Retail Media team, working closely with Account Managers (AMs) and Key Account Managers (KAMs). They will own a portfolio of smaller advertisers/sellers and be responsible for growing those accounts through structured engagement, with clear guidance and guardrails from senior team members. This role is a stepping stone into full Account Management, with exposure to campaign planning, reporting, client service and e-commerce commercial operations.
Your responsibilities will include:
Client Support & Portfolio Management
- Manage a portfolio of small-to-mid-tier advertisers/sellers on the Mr D platform.
- Support AMs and KAMs with administrative and executional tasks across their client portfolios.
- Conduct regular check-ins with assigned clients to ensure campaign execution aligns with expectations.
- Gather client objectives, briefs and assets accurately, ensuring timely delivery to internal teams.
Campaign Administration & Execution
- Assist with the creation of campaign cost estimates (CEs), booking forms and invoicing packs.
- Ensure campaign bookings are loaded accurately into systems and aligned with internal calendars.
- Coordinate asset collection from clients for design and campaign management teams.
- Support in compiling performance reports and packaging insights for client delivery.
Sales Support & Commercial Operations
- Identify upsell opportunities within your smaller portfolio based on performance metrics and product availability.
- Maintain CRM hygiene, updating client interactions, pipeline data and account progress.
- Support the team with rate card updates, product education and process improvements.
Data & Insights
- Pull data extracts and basic dashboards for internal and external reporting.
- Support the development of campaign post-analysis reports (under guidance).
- Conduct basic research into client categories, competitors and market trends.
Cross-Functional Coordination
- Liaise with creative, analytics, finance, merchandisers and campaign operations teams to ensure smooth execution.
- Escalate blockers quickly and follow through until resolution.
- Champion process consistency and high-quality delivery across Retail Media operations.
Skills, Knowledge & Abilities:
- Strong organisational skills with exceptional attention to detail.
- Proficiency in Google Workspace (Slides, Sheets, Docs).
- Ability to manage multiple tasks simultaneously in a fast-paced environment.
- Basic understanding of digital advertising concepts (CPM, CPA, display, sponsored products, targeting, etc.) - or willingness to learn quickly.
- Comfortable with numbers, data and reporting.
- Proactive, eager to learn and open to feedback.
- Excellent communication skills (written and verbal).
- Strong follow-through and ownership of tasks.
- Curious mindset - asks questions, challenges assumptions and seeks better ways of working.
- High integrity, strong work ethic, and a willingness to roll up sleeves.
- Collaborative team player who thrives in a dynamic, entrepreneurial environment.
Qualifications and experience:
- 1-2 years of experience in digital marketing, media, advertising, sales support, campaign operations or similar.
- Strong interest in e-commerce and digital advertising.
- Diploma or National Certificate in (Marketing, Media, Commerce or Communications preferred).
- Relevant experience in advertising and media sales within FMCG/Shops.
Lets talk about life @ Mr D
- The power is in your hands:We offer a market-related, Total Remuneration Package which allows full flexibility according to your needs. Go on, be the master of your own destiny.
- No doors: We arent fans of stuffy offices or siloed work environments. See someone you like? High five, collab and make something great.
- Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Up-skill with free access to courses on Prosus Academy and more.
- Good times: Get to know the other extraordinary minds in the takealot group during regular social events and out-of-office activities (think hikes, think mini golf, think good times).
- Birthday leave: Cake Day all the way. Enjoy your day off - you deserve it.
- Help when you need it most: Confidential counselling, legal support and financial guidance, for free, anytime, anywhere.
- Free parking: No more 5km fun runs to your desk (unless you want to).
Like what you see?
If you meet the above you are an Extraordinary Mind. Apply today!!
Mr D is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference
