Who We Are
At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls-that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.
The Role
Are you a tech-savvy problem-solver with a passion for ensuring optimal network performance. If so, look no further - Kyndryl is seeking a Network Support Specialist who will be the go-to expert for installing, maintaining, and troubleshooting computer networks.
Key Responsibilities
- Firewall Management: Configure, manage, and troubleshoot firewalls to ensure network security and compliance.
- IPS Administration: Monitor and manage IPS systems to detect and prevent intrusions.
- Security Policy Implementation: Implement and enforce security policies, rules, and procedures.
- Work on Firewall rules and IPS signatures optimization for ensuring better performance and ease of management
- Network Traffic Analysis: Analyze network traffic to identify potential security threats.
- Incident Response: Respond to security incidents, perform root cause analysis, and implement fixes.
- Collaboration: Work with other teams to ensure seamless integration of security measures.
- Work with OEM's and ensure timely updates on Software upgrade/Fixes, Coordinate with OEM for TAC cases and track for Quick resolution.
- Design and Implementation: Design and implement firewall and IPS solutions to meet organizational security needs.
- Architecture: Develop and maintain network security architecture, ensuring scalability and compliance.
- Advanced Troubleshooting: Troubleshoot complex network security issues and provide solutions.
- Security Policy Development: Develop and maintain security policies, procedures, and standards.
- Collaboration: Collaborate with cross-functional teams to ensure seamless integration of security measures.
- Knowledge Sharing: Share knowledge and expertise with junior team members.
Your Future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
Who You AreYou're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
Required Technical and Professional Experience- 5+ Years of Hand on Experience - with L3 Skills on Cisco ASA/FTD , Checkpoint firewall and IPS support.
- Expertise in firewalls: In-depth knowledge of firewall technologies, including configuration, management, and troubleshooting.
- IPS expertise: Advanced understanding of intrusion prevention systems and their role in network security.
- Network security architecture: Experience designing and implementing network security architectures.
- Compliance: Knowledge of regulatory compliance and security standards (e.g., PCI-DSS, HIPAA).
- Leadership: Experience leading teams or mentoring junior security professionals.
- Qualification: Degree/master's degree
Preferred Technical and Professional Experience.- Industry certifications: Relevant certifications like CISSP, CCIE Security, or Palo Alto Networks Certified Network Security Administrator.
- Scripting and automation: Experience with scripting languages (e.g., Python, PowerShell) and automation tools.
- Threat intelligence: Knowledge of threat intelligence and advanced threat detection.
Being YouThe "Kyn" in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don't meet every requirement, we encourage you to apply. We believe in growth, and we're excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging - being a valued, respected, trusted member of the team - is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That's The Kyndryl Way.
What You Can ExpectYour career with us isn't just a job-it's an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health-because we know that when you feel your best, you do your best.
From your very first day, you'll dive into impactful work that powers the systems our customers rely on every day. You won't just contribute-you'll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.
We're here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you'll have everything you need to thrive and evolve. You'll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities-from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you'll be part of a culture that values empathy, restless learning, and a devotion to shared success.
We want you to thrive here-and we're committed to helping you do just that. Ready to make an impact? Join us and help shape what's next.
Get Referred!If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
