New Business Account Manager (Implementation Manager)

This is a New Business Onboarding 'Account Manager' role, NOT a technical role.

What Youll Do

Client Success & Relationship Management

• Serve as the daytoday execution owner for new advertisers during implementation, managing campaign setup, monitoring, and reporting while escalating complex issues to senior team members as needed.
• Understand advertiser marketing objectives and support the execution of programmatic strategies to drive KPIs and earlystage performance.
• Support client meetings, business reviews, and strategy discussions with guidance from Senior Implementation Managers and Sales / Growth leaders.
• Build strong, trustbased relationships with client stakeholders through clear communication, responsiveness, and attention to detail.

Implementation, Performance & Handover

• Configure and QA campaigns, tracking, and reporting to ensure accurate setup and reliable measurement from the start.
• Analyze campaign performance data to identify issues, optimization opportunities, and early signals of productfit; share clear, actionable recommendations with clients and internal partners.
• Identify incremental growth opportunities within existing setups (e.g., budget increases, creative tests, new geo or placement trials) and surface them to senior team members or Sales/Growth partners.
• Support the transition from implementation to the Growth team by preparing concise documentation and performance debriefs that set longterm owners up for success.

CrossFunctional Collaboration

• Partner with New Business Sales to understand what was sold, customer expectations, and key success criteria for the first 90 days.
• Collaborate with Growth, Product, and Data Science to address configuration, measurement, and performance questions, and share client feedback that can improve our tools and processes.

AI-Powered Productivity & Tooling

• Use AI large language models (e.g., ChatGPT, Claude, Gemini, NotebookLM) in day-to-day work pitch prep, app/competitor research, account categorization, performance summaries, meeting notes, and client-facing materials to improve quality and turnaround time.
• Adopt and contribute to the team's internal AI workflows and tools, and help identify new opportunities to automate repetitive, low-value tasks.
• Apply sound judgment when using AI: verify outputs against source data, protect client and company confidentiality, and follow Moloco's responsible-AI and >

  Moloco Thrive: Benefits and Well-Being:

  We take care of you and create the conditions for you to do the best work of your career. Through a lens of inclusion, we offer innovative benefits that empower our employees to take care of themselves and their families so they can do the best work of their lives.

  Moloco Values:

  • Lead with Humility: Everyones voice is respected, valued, and heard. With humility, we become more open and accessible to each other. We win, lose, and learn together. Accountability and feedback are essential to our success.
  • Uncapped Growth Mindset: We see all situations as opportunities to learn, grow, and improve as individuals and as an organization. We seek diverse perspectives, encourage curiosity, and promote experimentation to push the boundaries of whats possible.
  • Create Real Value: We pursue the most impactful opportunities with rigor and integrity. We take intelligent risks and make disciplined trade-offs to maintain deep focus. We help our customers win by delivering durable value.
  • Go Further Together: Were one team working towards one mission and vision. We collaborate proactively and inclusively, involving the right people at the right time and in the right way. We strive to create a more equitable workplace. We wont let each other fail.

  Additional Resources:

  • Moloco Company Blog
  • Moloco Leadership
  • Moloco Newsroom

  AI Use in Interviews

  Our interview process is designed to get to know the real you. Unless a round specifically includes AI as part of what's being assessed, we ask that candidates engage without AI assistance. Please review our AI Use in Interviews Policy before your interview to understand what to expect. Failure to comply with this policy may impact your candidacy.

  Equal Opportunity:

  Creating a diverse workforce and a culture of inclusion and belonging is core to our existence. To reach our goals, diversity of talent and thought is a critical component of how we operate as an organization. Our workforce is our superpower, and we know that fostering a culture of inclusion, authenticity, and belonging gives us the greatest opportunity to achieve our vision to become the scaling engine for the Internet economy.

  Moloco is an equal opportunity employer. We highly value diversity in our current and future employees and do not discriminate (including in our hiring and promotion practices) on the basis of race, color, creed, religion, national origin, age, sex and gender, gender expression and identity, sexual orientation, marital status, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by law.

  Candidate Privacy Notice:

  Your privacy matters to us. By applying, you acknowledge that youve reviewed our Candidate Privacy Notice.