Nonprofit Solution Engineer

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category
Sales

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About Salesforce
We're Salesforce, the Customer Company, inspiring the future of the Agentic Enterprise. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. We believe the purpose of business should be to improve the state of the world, and nowhere is that more alive than in our Nonprofit team.

About the Team
The Salesforce Nonprofit team is our dedicated social impact organisation, delivering transformative technology to nonprofits, NGOs, and philanthropic organisations so they can connect with others and do more good. We partner with organisations across the NDIS, aged care, and community sectors, empowering change makers across Australia and New Zealand to build a better world through the power of technology.

About the Role
We're looking for an exceptional Solution Engineer to join our ANZ Nonprofit team on a 12-month fixed term contract. This is a high-visibility, high-impact opportunity that puts you at the intersection of technology and social good.
This role goes beyond traditional pre-sales. You'll be the technical heartbeat of the sales cycle, leading discovery, designing tailored Salesforce solutions, delivering compelling story-driven demonstrations, and building the kind of trusted advisor relationships that genuinely transform how nonprofits operate. You'll work alongside a passionate, purpose-driven team and make a real difference to the communities they serve.

If you possess intellectual curiosity, outstanding problem-solving skills, and an unwavering belief that the right technology can solve any problem, we want to hear from you!

What You'll Do

• Be the Technical Voice of the Customer. Through carefully planned discovery with a range of stakeholders, uncover the specific business requirements and value drivers that make technology a compelling, transformative investment for nonprofit organisations
• Design & Build. Create innovative, customised solutions on the Salesforce platform and bring them to life through story-driven, business-value-aligned demonstrations
• Influence at Every Level. Confidently present and concisely articulate the value of Salesforce solutions to stakeholders from program managers through to C-suite executives
• Lead with Thought Leadership. Help organisations understand how digital transformation can drive mission success, and inspire them to act
• Own the Technical Conversation. Deliver responses to RFPs/RFIs, address technical objections, and present Salesforce's full technology stack with authority
• Collaborate & Amplify. Orchestrate extended solution teams, share knowledge across the broader SE community, and represent Salesforce at industry and marketing events
• Keep Growing. Pursue relevant certifications and training to stay sharp and effective in role

Who You Are
Required:

• University Degree in Computer Science or similar.
• Previous experience as a Solutions Engineer, Salesforce Technical Lead, or Implementation Consultant, ideally with exposure to medium or large organisations
• Knowledge of, interest in, or background in the nonprofit, NDIS, or aged care sectors
• Solid working knowledge of the Salesforce platform
• Excellent verbal and written communication skills , you can capture complex requirements and turn them into a clear, compelling value narrative
• Outstanding presentation and demonstration skills with a talent for storytelling
• A collaborative team player who can solve both business and technical problems
• Strong time management and prioritisation skills in a dynamic sales environment

Preferred:

• Technical understanding of SaaS architecture and modern enterprise integrations
• Familiarity with Cloud Computing and CRM ecosystems
• Multi-product solution selling experience
• Ability to construct business cases and ROI models

Why a 12-Month Contract?
Contract roles at Salesforce aren't a stepping stone, they're a springboard. You'll gain deep exposure to one of the world's most innovative companies, work on meaningful social impact projects, and build relationships and expertise that will accelerate your career. Many contractors have gone on to permanent roles at Salesforce; all of them leave with something valuable. This is a genuine opportunity to do some of the most meaningful work of your career.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.