Job Summary
Responsible for all aspects of patient meal service which may include answering phones in the call center; assembling patient trays; cleaning and sanitizing dishes, pots and pans, equipment, and work area according to established standards; delivering and picking up patient meal trays; requisition, receive and put away stock and tasks associated with these activities. Communicates effectively. Provides excellent patient and family centered care and services.
Essential Functions
- Provide patient meal service including accurate portioning and presentation of menu items, set up of tray assembly station, and tray assembly. Transport tray carts and deliver trays to patients. Collect soiled trays and return to kitchen. Stock, distribute and/or collect patient menus.
- Perform call center duties including ability to answer multiple line phone, input patient selections into computer while ensuring compliance to dietary restrictions and attention to special needs.
- Obtain and document patient food and beverage selections, intake and other preferences as directed.
- Perform dish room duties including breakdown of soiled trays, washing, sanitizing and proper storage of pots and pans. Operate dish machine, properly handle, and stock clean service ware and equipment according to established safety and sanitation standards.
- Collect and dispose of trash; sweep and mop floors; clean and sanitize kitchen equipment.
- Maintain work area including requisitioning, receiving, rotating, and putting away stock while meeting established standards for safety and sanitation.
- Transportation of food carts within the department, and to patient care areas or other locations as assigned.
- Work independently and as part of the team.
- Identify and communicate opportunities for waste reduction and service improvements to leadership per established guidelines.
- Meet productivity, regulatory compliance, and service standards for assigned area.
Qualifications
Required:
- Must be able to read, write, speak, and communicate effectively in English.
Preferred:
- High School Diploma or equivalent
- Food service experience.
