Office Manager

Lineage is the world’s largest and most innovative provider of temperature-controlled logistics solutions with +20,000 colleagues globally. At Lineage, helping to feed the world is more than a job – it’s a purpose we live by every day.

If you open your fridge freezer, up to 20% of the products you’ll see have passed through a Lineage facility. We support customers who keep our schools and restaurants stocked and supplied as well as working with many of the UK’s leading retailers.

We are currently recruiting for an Office Manager to join our Bristol site team.

Shift Pattern Available: Monday – Friday 08:00-16:30

Are you a highly organised, proactive leader with a passion for keeping operations running smoothly? We're looking for an Office Manager to oversee the daily administrative and operational functions of the site, ensuring all activities are completed safely, accurately, and in line with company procedures.

This is a key role within the operation, supporting the Operations Manager while maintaining strong relationships across departments and with customers. If you're ready to take ownership and make a real impact in a fast-paced logistics environment, we want to hear from you.

Key Responsibilities

• Manage the day-to-day office and administrative operations, ensuring all site functions are completed efficiently, accurately, and in line with company standards, while supporting the Operations Manager as deputy.

• Team Leadership & Engagement - Lead, monitor, and support your team to achieve targets, fostering a culture of accountability, teamwork, and continuous development.

• Customer & Operational Management - Oversee the site’s customer base, including onboarding and communication, while managing stock administration and ensuring compliance with customer and operational requirements.

• Planning & Performance - Review and manage the site’s operational diary, allocate resources effectively, and monitor KPIs to drive productivity, service levels, and continuous improvement.

• Systems & Reporting - Ensure the correct use of WMS systems, carrying out regular checks, producing reports, and sharing performance insights with site leadership.

• HR, Compliance & Communication - Monitor attendance, timekeeping, and overtime, support HR processes, and work closely with site management and central teams to maintain compliance and drive operational development.

What We're Looking For

• Experience in an office management or administrative leadership role, ideally within a logistics or warehouse environment.

• Strong leadership skills, with the ability to engage, motivate, and develop a team.

• Excellent organisational and planning skills, with the ability to manage multiple priorities.

• Experience using systems such as WMS and TMS, with confidence in reporting and data analysis.

• Strong communication skills, with the ability to manage internal stakeholders and customer relationships.

• A proactive, solutions-focused approach with strong attention to detail.

• Good understanding of HR processes and health and safety requirements.

What's in it for me?

• A permanent opportunity with a direct employer; we will not employ you through an agency.

• Opportunity to develop a career within an industry leading global company.

• Opportunity to earn an extra day of annual leave each year, up to the maximum of one extra week for length of service.

• Free onsite car park

• Support your emotional well-being with access to a 24/7 employee assistance phone line offering confidential free counselling and advice.

• Preferential rates for loans and savings offered through exclusive access to a credit union.

Reference: INDUK

Why Lineage?

We are a global company with more than 22,000 employees spanning 20 countries and more than 400 locations across North America, Europe, Asia-Pacific, and South America.

At Lineage Logistics, we have a shared purpose; we are transforming the food supply chain to eliminate waste and help feed the world. This means working at Lineage is not just a job – it’s an opportunity to innovate and put your mark on how food moves from the farm to dinner tables around the world. As a member of our team, you will be a critical link in the food supply chain.

Our shared purpose drives everything we do in all parts of our organisation, from the warehouse floor to the office. Our team members are passionate about the impact they make every single day.

We are an equal opportunities employer and positively encourage applications from persons regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. At Lineage we also recognise that Ex-Military, veterans, and military families have great experience with transferable skills and core values that can add significant value to our organisation.

Benefits

As a Lineage team member, we aim to provide everything you and your family need to thrive. That’s why we offer competitive rates of pay, paid time off, skills training, and development opportunities to grow a long and fulfilling career with us. This is enhanced by recognition schemes (so that your hard work won’t go unnoticed), plus the chance to make your salary go even further with our cycle-to-work scheme and preferential rates for loans and savings courtesy of a leading credit union.

Your everyday wellbeing is also important to us, so we will provide you with all the protective equipment you need to be safe and comfortable at work, and you will have access to a free 24/7 employee assistance phone line, which offers confidential counselling and advice. With all of this offered against the backdrop of a fun and social environment in which you will be supported by a team who enjoy helping each other in achieving their goals, we are confident you will excel with us.