As a Selling and Support Captain, you are an advocate for the customer and a role model for your colleagues. As an elevated hourly colleague, you are an expert in customer satisfaction, merchandising, and building brand loyalty. You will drive results through promotional and Omni selling initiatives. Under the supervision of a People Leader, you will play a key role in communicating expectations and priorities to our colleagues. Advancement opportunities include Personal Stylist or Sales and Customer Experience Manager.
Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability.
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development.
What You Will Do include fulfilling customer orders, merchandising, processing new products, supervising the selling floor, leading colleagues, ensuring high-level customer service, promoting mobile app, and performing store procedures.
Who You Are include flexible availability, effective communication, self-starter attitude, resourcefulness, 1-2 years retail experience preferred, high school diploma or equivalent.
Physical requirements involve lifting, standing, reaching, and using technology.
About Us emphasizes Macy's opportunities to be part of memorable moments.
