ON-CALL Reprographics Specialist

driven environment. While we can train on specific equipment, prior experience with comparable digital press systems and print production workflows is required.

This is an ON-CALL position.

Key Responsibilities

• Operate high-speed digital color presses (e.g., Canon imagePRESS, Konica Minolta) Scantron Survey Scanner, and wide-format printers.

• Utilize finishing and bindery equipment such as power cutters, folders, coil binders, booklet makers, envelope inserters, and tabbers.

• Perform daily maintenance, cleaning, and basic troubleshooting to ensure uptime of all equipment.

• Prepare and manipulate print-ready files (PDFs, InDesign, etc.) to ensure proper sizing, bleed, and layout.

• Load and manage media types, monitor job queues, and confirm output quality throughout the print run.

• Consult with internal clients to review project specs and advise on file setup or finishing options.

• Lift and transport paper stock or completed jobs up to 50 lbs as needed.

Survey Intake & Document Preparation

• Track returned surveys, refusals, and bouncebacks in enterprise tracking systems

• Clean, repair, rebubble, and prepare survey packets for scanner recognition

• Create batch logs, header sheets, and maintain chain-of-custody controls

• Program survey applications, response fields, barcode/Master ID capture, and validation logic

• Configure Edit and Conversion Profiles

• Perform full test scanning and data verification prior to production release

• Batch, scan, edit, and convert high-volume surveys using production scanners

• Validate Master IDs, open-ended responses, and file outputs

• Troubleshoot recognition, feed, and conversion errors

Inventory & Supply Management

• Assist manager with maintaining and reorder paper, toner, bindery supplies, and repro stock.

• Assist manager with tracking inventory levels, usage trends, and waste logs to support operational efficiency.

• Keep supply and storage areas organized and compliant with safety standards.

Administrative Support

• Maintain well-organized digital folders for archived jobs, billing records, and job tickets.

• Assist with generating internal chargebacks and reconciling billing reports.

• Coordinate outgoing shipments (FedEx, USPS, courier), including labeling, packaging, and documentation.

• Respond to questions from team leads or departments regarding job status, changes, or reprints.

• Support quote generation, tracking deadlines, and preparing materials for delivery or pickup.

• Keep the reprographics center clean, orderly, and in working condition.

• Follow safety procedures for handling sharp tools, moving heavy objects, and operating high-speed machinery.

Minimum Qualifications

• HS Diploma or equivalent

• 5+ years of experience in a digital printing or reprographics environment.

• Ability to lift and carry up to 50 lbs.

Preferred Qualifications & Skills That Are a Plus

• Experience with file prep using Adobe Creative Cloud apps (InDesign, Illustrator, Photoshop).

• Familiarity with SharePoint or other document management systems.

• Exposure to quality control practices for printed materials.

• Prior experience supporting proposal or time-sensitive print jobs.

• Willingness to learn and adapt to new hardware/software platforms—training provided on specific equipment.

• Comfortable working on-site in a production environment.

• Familiarity with digital presses (e.g., Canon, Konica Minolta) and finishing equipment.

• Proficient in Adobe Acrobat and Fiery Command WorkStation or similar RIP software.

Professional Skills

• Strong time management and organizational skills in a fast-paced production environment.

• Proactive, dependable, and solution-oriented with the ability to adapt to shifting priorities.

• Excellent communication and collaboration skills across teams and departments.

• Able to work independently and as part of a team.

• Flexible with scheduling and able to work overtime when needed with minimal notice.