Position Summary
At Deloitte, the Associate Services Specialist Lead supports day-to-day workplace operations and helps deliver a seamless office experience for Deloitte professionals, clients, and guests. This role leads hospitality and business services activities, supports meetings and events, and helps maintain efficient office operations. The ideal candidate brings experience coordinating workplace services, managing multiple priorities, and leading service delivery in a professional environment.
Work you'll do
As an Associate Services Specialist Lead on the One Team team, you will be responsible for...
- Coordinating daily office operations and hospitality services to support employees, clients, and guests
- Leading meeting and event support activities, including room setup, service coordination, and on-site execution
- Monitoring workplace service requests and resolving operational issues in a timely manner
- Supporting facility management activities, vendor coordination, and workplace standards across the office
- Guiding day-to-day team priorities and helping ensure consistent service delivery and customer experience
A successful candidate would possess these skills:
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationships
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Ability to mentor and provide clear guidance to others
The team
At Deloitte, the internal operations team (known as the "One Team") provides a full-range of hospitality and business services. We help our Deloitte professionals with daily office support needs, meeting and event planning and execution, and an array of other services related to office operations and facility management. Our team members work collaboratively and apply their specialized knowledge and skills to think proactively to provide a holistic customer-centric "experience" for our Deloitte professionals, clients, and guests
Qualifications
Required:
- 5+ years of experience in workplace operations, hospitality services, office services, facilities support, or event operations
- Experience coordinating meetings, events, or office service delivery in a corporate environment
- Experience leading day-to-day operational activities or service workflows
- Experience working with Microsoft Outlook, Microsoft Word, and Microsoft Excel
- Experience tracking service requests, schedules, or operational tasks
- Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
Preferred:
- Experience supporting workplace operations in a professional services environment
- Experience coordinating with vendors, building management, or facilities teams
- Experience training, mentoring, or guiding junior team members
- Experience using workplace service, ticketing, or event management tools
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Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Our people and culture
Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas, and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.
Our purpose
Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more.
Professional development
From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
As used in this posting, "Deloitte" means Deloitte Services LP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
Requisition code: 353780
Job ID 353780
