Operations Finance Process and Technology Expert

Apple's Finance Transformation Org is seeking an experienced and highly motivated Operations Finance Process and Technology Expert to lead the strategic development, implementation, and optimization of technology solutions supporting our global operations finance processes. As a process and technology expert, you'll understand the finance processes and systems supporting Apple's operations, supply-chain and logistics functions, re-engineer, optimize and build new generationtechnology solutions that will power Apple's Operations finance functions into the future, ensuring high standards of technical quality, development rigor, and delivery accountability. This role sits at the heart of a major transformation model to drive strategic outcomes at Apple's scale.

Description

This role will be critical in driving process optimization, efficiency, scalability, and innovation across the finance org supporting Engineering, Operations, Supply-Chain, AppleCare and logistics functions. The role will drive end-to-end delivery of complex, cross-functional AI/ML and Ops finance programs by owning technical solution roadmaps, milestones, and execution across engineering, product, and business teams to ensure on-time, high-quality launches. You'll dive deep into technical designs, data, and system architecture, infrastructure and Cloud based solutions alongside engineers and data scientists, leveraging their knowledge of software engineering, GenAI, MLOps, and agentic AI to unblock issues, manage risks, and make informed prioritization trade-offs. They align diverse stakeholders through clear communication, data-driven decision-making, and structured executive narratives continuously improving processes to increase velocity and translate technical complexity into measurable business impact.

The ideal candidate will possess an understanding of supply-chain and operations business processes, enterprise-level technology platforms, and have a proven track record of delivering complex technology projects with an emphasis on Process Innovation & Artificial Intelligence and Machine Learning. You will create an environment where the right technology - whether data pipelines, AI-powered automation, or custom tooling-is applied to the right problem to drive scalable, well-architected outcomes. You'll work closely with the Ops Finance Transformation Lead, Operations Finance leaders, and technology partners including FDT, ETS and IS&T.

Responsibilities:

Strategy & Roadmap: Develop and maintain the technology roadmap for WW Engineering and Operations Finance function in alignment with overall Operations finance processes, business strategy and IT architecture, with a focus on integrating AI/ML capabilities

Drive quarterly Ops Finance Technology Steering Committee to prioritize large projects and resource allocation across Ops Finance leadership

Partner with Ops BPR, FDT, IS&T, ETS and other technology business partners to deliver globally scalable and cross-functional finance solutions including and connected with operations, supply-chain, and logistics solutions

Oversee delivery and maintenance of complex, cross-functional technology solutions, including the design and implementation of solutions that support key internal business partners

Establish and manage a structured development lifecycle (including version control and release management) to ensure a disciplined path from development to production

Establish and uphold consistent standards for quality, solution architecture, and technical documentation, ensuring the trams builds on shared, scalable foundations

Process Optimization: Identify opportunities for process improvement and automation, leveraging technology, including advanced AI/ML techniques, to drive efficiency, reduce costs, and help transition the Finance Analyst's efforts towards analytics as opposed to data collection / crunching

Preferred Qualifications

Operate effectively in ambiguous environments, demonstrating strong ownership, bias for action, sound judgment, and a commitment to delivering results with experience working in Agile/Scrum environments

High intellectual curiosity to learn and understand business needs, with the ability to provide in-depth evaluations of complex engineering and analytic issues

Proactively identify cross-team dependencies, risks, and trade-offs; implement mitigation plans to ensure predictable, high-quality delivery

Communicate effectively with senior leadership through structured written narratives and executive-ready program updates that translate technical complexity into business impact

Inquisitive mindset with a desire for continued self-improvement and development of new skills

Proven ability to work outside own area of expertise, perform business discovery, simplify and define the problem statement, extract key information, and propose potential analytic approaches

Meticulous attention to detail and data integrity when managing program metrics and deliverables

Drives organizational success by orchestrating & aligning X-functional teams toward shared goals

Track record of staying current with industry best practices and rapidly adopting emerging technologies and methodologies

Minimum Qualifications

Masters degree in Supply-Chain, Finance, Computer Science, Engineering, Analytics, or equivalent technical field and 8+ years of technical/engineering program management experience OR Bachelor's in Supply-Chain, Computer Science, Engineering, Analytics, or equivalent technical field with 10+ years experience

Previous experience with software engineering, GenAI, Machine Learning, AI, and supply chain/operations domains

Dive deep into data, technical designs, and root-cause analysis to resolve complex challenges with high analytical rigor

Proficiency with data acquisition tools advanced SQL, Python, data visualization, and analytics platforms

Familiarity with agentic AI frameworks, tool-use patterns (e.g., MCP servers, function calling, skills), and the ability to evaluate how autonomous agents and multi agent network can be applied to program and operational workflows

Knowledge of large language models (LLMs) and prompt engineering techniques - sufficient to partner effectively with software engineers and data scientists on GenAI-powered solutions

Experience managing feature roadmaps across interconnected systems, with the ability to stitch together finance and supply chain concepts (e.g., fulfillment, logistics, demand planning) into cohesive program strategies

Familiarity with software engineering best practices including testing frameworks, code quality standards, secure development practices, system architecture, strong understanding of APIs, data architecture, and system integration enabling effective partnership with software engineering teams on technical deliverables