Operations Manager

ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 265 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

Supports and manages the development and implementations of programs, initiatives, and activities that drive the operational and financial performance of the Company’s property management portfolio, and works with real estate operators and the business and functional leaders to introduce and sustain best practices and process improvements at the property level.

JOB DESCRIPTION

Schedule: Monday - Friday

This role serves as a connector between strategy and execution standardizing processes, supporting site teams, and ensuring every property in the portfolio meets Greystar's operational and financial performance standards. This is a high-visibility role with meaningful cross-functional reach, ideal for someone who thrives in a fast-paced, people-centered environment and brings both analytical rigor and a solution-centric approach to the business. This role will work alongside key leaders and stakeholders within the Southern California portfolio reporting directly to the Senior Director of Talent, Operations & Performance Strategy.

• Ideal candidate has minimum three years’ experience onsite as Community Manager (or similar role)
• Ability to interpret data and key performance indicators to drive operational efficiency at portfolio-level.
• Ability to manage and support the development of strategies, programs, and initiatives that drive operational excellence and standardization; including defining processes, procedures, policies, and operational/performance metrics.
• Ability to use tech-forward/AI to create workflow enhancements and efficiencies.
• Ability to review, analyze and interpret financial statements, identifying performance gaps, and helping to implement region-wide strategy.
• Support and oversee process improvement pilots and operational projects from scoping through completion.
• Lead and participate in briefings, site visits, and operational reviews to surface best practices and drive consistency
• Required; prior experience and proficiency in Yardi and Onesite.

#LI-DZ1

The salary range for this position is $80,000 - $90,000 (San Diego, CA)

Additional Compensation:

Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.

• Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.

• Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.

Robust Benefits Offered*:

• Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.

• Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.

• For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.

• 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).

• 401(k) with Company Match up to 6% of pay after 6 months of service.

• Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).

• Employee Assistance Program.

• Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.

• Charitable giving program and benefits.

*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.

Greystar will consider for employment qualified applicants with arrest and conviction records.

Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to AskHR@greystar.com.