Operations Manager, Communications at Anthropic | JobProMax

About Anthropic

Anthropics mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

About the role

As an Operations Coordinator on Anthropic's Communications team, you'll be the operational backbone that enables our communications efforts to run smoothly and scale effectively. In this role, you'll build and refine the systems, processes, and tools that help our team tell Anthropic's story to the world. You'll work across our communications functionsincluding external and internal communications, brand communications, and editorial to ensure we're operating efficiently as we navigate the fast-paced world of AI.

This role is ideal for someone who thrives in dynamic environments, enjoys bringing order to complexity, and wants to be part of shaping how one of the leading AI safety companies tells its story to the world. You'll have the opportunity to directly impact how Anthropic engages with media, policymakers, employees, and the broader public as we work toward our mission of building safe, reliable AI systems.

Responsibilities:

Design and implement operational processes that make it easier for communicators to produce great comms, operate with more efficiency and ease, and scale with minimal friction
Manage our teams vendor relationships, including onboarding, contracting, POs and payments, tracking, and troubleshooting
Partner with cross-functional teams (Marketing, Policy, Product, Research) to align on communications operations and shared processes
Serve as the administrator for our communications tools and platforms, and identify opportunities for automation
Build and maintain systems that track and measure our teams impact against our strategic goals; generate regular reports that inform our strategy
Identify operational bottlenecks and proactively develop solutions, often with incomplete information
Support rapid-response communications efforts by quickly mobilizing resources and coordinating across stakeholders

You may be a good fit if you:

Have 4-6 years of experience in operations, program coordination, or a similar role
Possess exceptional organizational skills and meticulous attention to detail
Have a strong sense of urgency and can prioritize effectively in a fast-paced environment
Thrive in ambiguity and are comfortable building processes from scratch
Are proficient with project management and communications tools (e.g., Asana, Airtable, Slack)
Have excellent written and verbal communication skills
Can work independently while also being a collaborative team player
Are adaptable and can shift priorities quickly as business needs evolve
Care about ensuring that transformative AI systems are developed safely

Strong candidates may also have:

Familiarity with the communications, PR, or media relations space
Track record of process improvement initiatives that demonstrably increased team efficiency
Experience supporting executive communications or high-stakes events
Knowledge of media monitoring and analytics tools
Experience with data analysis and operational metrics
Experience implementing new tools or systems across a team
Comfort working with technical teams and translating between technical and non-technical audiences

The annual compensation range for this role is listed below.

For sales roles, the range provided is the roles On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.

Annual Salary:

$185,000—$255,000 USD

Logistics

Education requirements: We require at least a Bachelor's degree in a related field or equivalent experience.

Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.

Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.

We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.

Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any linksvisit anthropic.com/careers directly for confirmed position openings.

How we're different

We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact advancing our long-term goals of steerable, trustworthy AI rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.

The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.

Come work with us!

Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process

Operations Manager, Communications

Anthropic

Job Description