Operations Manager – Warehouse & Logistics
Ingram Micro
Dubai, United Arab Emirates
Full-Time
Competitive
OfficeManager
It's fun to work in a company where people truly BELIEVE in what they're doing!
Job Description:
Join us at the forefront!
Who We Are
We are the business behind the world's brands.We'reIngram Micro—a people-first technology partner reachingnearly 90%of the world's population, with operations in 57 countries and approximately 24,000 associates.We'reredefining distribution.
Ingram Micro helps businesses run better, grow faster, and achieve their sustainability goals. Our market reach, diverse solutions and services portfolio, and digital platform Ingram MicroXvantage™ set us apart as a global leader in the IT ecosystem.
How Our Team Works
Our Operations team in the UAE is at the heart of Ingram Micro's ability todeliver onits promise to partners and customers across the region. Collaborating with Sales, Finance, Procurement, and Customer Service, the team ensures products reach businessesefficiently—helpingthem thrive in one of the world's most dynamic markets.
In the UAE, this team focuses onoptimisingwarehouse andlogisticsroutes to meet the unique demands of our high-growth, multinational environment. By joining Operations, you will play a pivotal role in positioning Ingram Micro as the go-to partner for businesses across the Middle East and beyond.
Our Values in Action
At Ingram Micro, we are shaping the future withcutting-edgetechnology. Join us and thrive in a diverse,values-driven environment that celebrates growth, learning, and inclusivity. We foster a culture of collaboration, transparency, and continuous improvement—where integrity, imagination, courage, responsibility, and talent flourish.
Our team members are encouraged to share ideas, challenge the status quo, and work together to build the future of technology distribution. It works when we work together.
What You'll Do
As Operations Manager – Warehouse & Logistics, you will lead end-to-end warehouse andlogisticsoperations across a fast-paced, multinational site in Dubai. Your leadership will directlyimpactIngram Micro's ability to deliver reliably to partners and customers across theregion—making you a cornerstone of our growth story in the Middle East.
Lead day-to-day warehouse andlogisticsoperations—inbound, outbound, and inventory—ensuring safety, compliance, and service excellence across the site.
Lead, coach, and develop a diverse operations team, including supervisors and frontline associates, buildingcapabilityand a culture of accountability and continuous development.
Drive continuous improvement initiatives using Lean, Six Sigma, or similar methodologies to enhance productivity, reduce waste, and deliver measurable operational gains.
Manage operating and capital budgets with a focus on cost efficiency,identifyingopportunities to improveROIandsupportlong-term financial performance.
Collaborate with Finance, Sales, Procurement, and Customer Service to align operations with broader businessobjectivesand ensure seamless delivery outcomes.
Manage third-partylogistics(3PL) providers and external partners, ensuring service delivery meets agreed SLAs and operational standards.
Leverage Warehouse Management Systems (WMS), ERP tools, and data reporting to drive operational visibility, decision-making, and performance tracking.
What You Bring to the Role
Your strengths, our vision.We'relooking for an experienced operations leader who brings:
Relevant industry experience:Approximately 8 years of experience leading warehouse andlogisticsoperations, ideally in a multinational or regional distribution environment.
Leadership experience:A proventrack recordof leading large, diverse operationsteams—including supervisors and frontlinestaff—through periods of growth and change.
Role-specific experience:Demonstratedsuccess managing 3PL relationships, inventory governance, and compliance within a regulated, fast-paced environment.
Technical skills:Proficiencywith WMS, ERP systems, and digital productivity tools; comfort working with data and reporting platforms to inform decisions.
Education:Abachelor's degree in Supply Chain, Logistics, Business, ora relatedfield. An MBA, CSCP, or equivalent professional certification is a strong advantage.
Expectations — How You'll Succeed
To thrive in this role and grow with us, you willdemonstratethese key competencies:
Drivesresults:sets ambitious operational targets, takes full ownership of site performance, and consistently delivers outcomes through urgency, accountability, and a focus on what matters most.
Managescomplexity:navigates large-scale operational challenges, balances competing priorities, and applies sound judgement to resolve issues and drive decisions with confidence.
Builds effectiveteams:attracts, develops, andretainstalent—creating an inclusive, high-performance environment where every associate can contribute and grow.
Collaborates: works across functions and with external partners to achieve shared outcomes,leveragingrelationships to overcome obstacles and keep operations moving.
Strategic mindset: connects day-to-day operational decisions to Ingram Micro's broader goals, continuouslyidentifyingways to improve, innovate, and build for the future.
Your GrowthWithUs
Joining Ingram Micro means becoming part of a global leader in technology solutions. We offer a dynamic work environment, opportunities for professional growth, and the chance to make a significant impact on the future of technology distribution across the Middle East and beyond.
At Ingram Micro, weinvestin your future. Through continuous learning, leadership development, and a commitment to fostering innovation, we ensure every team member thrives in their career journey.
Let'sshape tomorrow together.
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