
The Operations Performance Strategy Associate Manager drives operational excellence, profitability, and best in class guest satisfaction by executing high impact projects that enhance restaurant performance and growth. This role partners closely with the Director of Operations Performance, Strategy Managers, Operations Performance Managers, and cross functional brand teams to develop, test, and implement strategic initiatives. Leveraging data and business insights, the position identifies opportunities, creates actionable solutions, and communicates results through compelling visual storytelling. The ideal candidate is a quick learner with strong self motivation, analytical, and collaboration skills, capable of managing multiple priorities while delivering measurable results.
RESPONSIBILITIES
Suggest opportunities through project proposals to improve the existing restaurant execution and drive growth
Works with the Strategy Manager to test and execute the tactics within the brands
Complete operational projects with high quality outputs in a timely and efficient manner
Work towards their own deadlines and goals while effectively multi-tasking between different project goals and brands
Utilize Excel, Power BI, and other analytical tools to gather insights, track performance, and analyze business metrics
Create and develop data visualizations to inform operational decisions, communicate results, and drive action
Collaborates effectively across a matrixed environment and builds strong working relationships with the ICR Team, ICR Field Teams, and Brand related partners
Present analytical insights and actionable strategies in compelling and clear written, verbal, or visual formats
Develops KPIs and outcomes to evaluate project performance against
Identify operational challenges and opportunities and develop >