• Responsible for assisting with patient visits, scheduling appointments/Diagnostic procedures, maintaining the equipment and instruments and ordering supplies.

• Performs analyses of patient, glasses on Lensometer, documents vision test, and performs Visual Fields, HRT, and all other tests as ordered by the physician and contact lens lessons.

• Maintains efficient patient flow.

• Cleans and/or sterilizes equipment and instruments.

• Prepares the examination room, escorts patients into room and cleans room when exam is complete.

• Schedules appointments accurately and appropriately according to department guidelines.

• Completes referrals according to departmental guidelines.

• Employs appropriate and timely use of tasking in Electronic Health Record (EHR).

• Performs appropriate chart prep.

• Communicates to Supervisor appropriately and promptly.

• Reconciles encounters daily according to policy and guidelines.

• Answers the telephone in an appropriate manner, directs call and takes accurate messages.

• Confirms future appointments as needed. Reconciles Televox cancellation list.

• Obtains, verifies and updates patient information including demographics, insurance, HIPAA forms and financial waivers.

• Submits detailed accurate records and payments to the accounting department daily.

• Accurately documents allergies and reconciles medication list in EHR.

General Job functions:

• Demonstrates understanding of entire contact lens ordering process and patient.

• Demonstrates flexibility with various work schedules.

• Recognizes and performs duties which need to be performed although not directly assigned.

• Other job duties as required.

Physical Job Requirements:

• Pushing and pulling, taking frequency and weight into consideration.

• Physical strength to lift heavy objects, carts, or items, taking frequency and weight into consideration.

• Physical mobility, which includes movement from place to place on the job, taking distance and speed into account.

• Physical agility, which includes ability to maneuver body while in place.

• Dexterity of hands and fingers.

• Balance is maintained during climbing, bending and/or reaching

• Endurance (e.g. continuous typing, prolonged standing/bending, walking).

Environmental Risks:

• Chemicals, Chemotherapy and Fumes

• Loud noises

• Vibration

• Extreme temperatures

• Confined spaces

• Allergens: dust, mold and/or pollen

• Magnetic fields

• Radiation

• Sharps

• Latex

Blood-borne Pathogens:

• Exposure to infectious hazards, blood, body fluids, non intact skin, or tissue specimens.

• Contact with patients or patient specimens are possible.

• Unplanned or unexpected exposure.

Education, Certification, Computer and Training Requirements:

• High School Graduate/GED / Equivalent required. Vocational / Technical School / Diploma Program preferred.

• 0 – 1 years experience. 2-4 years experience preferred.

• BLS certification required.

• Ability to communicate in English, both orally and in writing

• Knowledge of visions procedures required.

• Knowledge of sterilization processes required.

• Knowledge of vision equipment/instruments required.

• Experience with Ophthalmology equipment/instruments preferred.

• Experience with Standard Office Equipment (Phone, Fax, Copy Machine, Scanner, Email/Voice Mail) preferred.

• Experience with Standard Office Technology in a Window based environment preferred.

• Experience with patient care equipment preferred.

• Experience with EHR, Practice Management System and Departmental/Ancillary Systems preferred.