About Our Company

We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.

Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians.

When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.

Please Note: We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com.

Job Description

Summary:

The Ophthalmic Technician I will provide ophthalmic technical assistance to the Optometrist as they see patients, provide screening and testing as necessary. The Ophthalmic Technician I will be obtaining skills in patient care and preparing patients for examination as they assist in providing treatment to the eyes.

Reasonable Accommodations:

To perform this job successfully, an individual must be able to perform each essential duty and physical demands satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Functions (greater than or equal to 10% of time):

• Cleaning and/or sterilizing equipment and instruments.
• Performing, documenting, and obtaining lensometer results, vision tests, visual fields, contact lens measurement, pre-surgical test results, and learning the refraction process.
• Assisting with coordination of care
  • Patient education on medication, disease processes, contact lens, etc.
• Obtain, verify and update patient information utilizing EMR systems (Histories, medications, etc.).
• Order contact lenses as instructed by Physician.
• Communicates patient feedback to the Ophthalmic Tech II or III’s and/or Physician.
• Maintains a clean and professional work environment.

General Job Functions:

• Demonstrates working knowledge of chart entry.
• Demonstrates understanding of medication reconciliation
• Demonstrates procedure for handling clinic and patient correspondence.
• Coordinates hospital and ambulatory admission for surgery and special procedures
• Coordinates and arranges specialty equipment/services as needed
• Communicates and provides information to patient consistent with age, culture, spiritual and developmental needs
• Maintains a professional attitude and communicate appropriately with physician, manager, supervisor and other staff members
  • Appropriately communicate any problems/concerns to the supervisor or manager
  • Establish and maintain a positive working relationship with physicians and staff
• Other duties as assigned.

Environmental Risks:

• Pushing and pulling, taking frequency into consideration.
• Physical strength to lift heavy objects, carts, or items, taking frequency into consideration.
• Physical mobility, which includes movement from place to place on the job, taking distance and speed into account.
• Physical agility, which includes ability to maneuver body while in place.
• Dexterity of hands and fingers.
• Balance is maintained during climbing, bending and/or reaching +
• Endurance (e.g. continuous typing, prolonged standing/bending, walking).
• Extreme Temperatures
• Confined Spaces
• Allergens: dust/mold and/or pollen
• Magnetic Fields
• Radiation
• Sharps
• Latex

Blood-borne Pathogens:

• Exposure to infectious hazards, blood, body fluids, non-intact skin or tissue specimens
• Contact with patient or patient specimens are possible
• Unplanned or unexpected exposures

Education and/or Experience:

• High School Graduate/GED or Equivalent required.
• Experience in a medical office setting preferred.
• Ability to communicate in English, both orally and in writing
• Knowledge of visions procedures, sterilization processes, and vision equipment/instruments preferred
• Prior experience with Ophthalmology equipment/instruments preferred.
• Standard Office Equipment (Phone, Fax, Copy Machine, Scanner, Email/Voice Mail).
• Standard Office Technology in a Window based environment.
• EHR, Practice Management System and Departmental/Ancillary Systems preferred.

Travel:

• Travel to satellite locations for meetings

About Our Commitment

Total Rewards at VillageMD

Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMD’s benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan.

Equal Opportunity Employer

Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws.

Safety Disclaimer

Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit, https://www.consumer.ftc.gov/JobScams or file a complaint at https://www.ftccomplaintassistant.gov/.