Responsible for reviewing contract documentation and resolving discrepancies with the sales team. Processes customer orders and service contracts in the ERP system using SAP automation. Ensures billing data is complete, accurate, and compliant with company policies, and adjusts billing plans according to contract terms. Collaborates with internal departments to align billing with pricing agreements and contracts. Manages electronic invoicing, resolves rejections, and responds to billing inquiries from customers and internal stakeholders. Investigates and resolves billing discrepancies, provides audit support when needed, and performs other assigned responsibilities.
We offer:
- Review contract documentation for completeness and resolve any discrepancies with sales team
- Process customer orders in ERP system utilizing SAP process automation
- Process customer service contracts in ERP system utilizing SAP process automation
- Verify billing data for completeness, accuracy, and compliance with company policies
- Review and adjust billing plans in accordance with Customer contract specifications
- Collaborate with various departments to ensure that billing is aligned with contract terms, pricing agreements, and company policies
- Ensure electronic invoices are processed accurately and efficiently. Timely resolution to any rejections
- Respond to billing inquiries from customers, internal teams, and other stakeholders
- Investigate and resolve billing discrepancies or disputes, coordinating with relevant departments
- Assists with providing audit support as needed
- Other responsibilities as assigned
Tasks and Qualifications:
What we are looking for:
- Bachelor's degree in business-related field or equivalent experience
- Basic accounting and finance principles
- Ability to work in a fast-paced environment with tight deadlines
- Exceptional analytical, critical reasoning, and communication skills along with solid attention to detail
- Demonstrated ability to be well organized, learn new tasks quickly, define process improvements, and strive for success
- Fluency in Business English and Spanish
- Experience in SAP or equivalent ERP systems is a plus
- Strong Microsoft office suite experience
- Contract experience is a plus
- Accounts Receivable experience is a plus
- Project Accounting/Invoicing is a plus
