OTC Collections Specialist with Polish (1 year contract)

Job Description

Our Company Business Service Center (BSC), located across three regions (Americas, Europe, and Asia), are responsible for the timely and efficient delivery of standardized, global financial processes. The BSC – Europe in Prague, Czech Republic is responsible for the execution and delivery of a broad range of financial services and processes across our Company business divisions and markets for the Europe region.

The Order to Cash (OtC) Collections Specialist performs daily transactional activities in SAP for EMEA countries and cooperates with respective departments within our Company.

Position Responsibilities

Primary responsibilities for this position include, but are not limited to, the following:

• Prioritization of the customers to be contacted based on daily dashboard
• Perform the reconciliation of simple customer accounts and prepare the customer contact by email or calls to discuss the overdue and payment plan
• Prepare the remittances is excel form which should be posted by CashApp team
• Prepare the statement of accounts and Dunning Letter to be sent to customers
• Release the orders in system after receiving the GoA based on specialist advice
• Download the invoices from system and send it to customers
• Participating on the daily Collections daily reporting
• Perform other administrative task and supporting the managers

Education & Experience

• Bachelor’s Degree in Business Administration, Accounting or Finance
• 1 to 2 years of experience in a finance or accounting department of a multinational company required
• Collections experience required
• Business-level English level (both written and spoken) required
• Business level of Polish (both written and spoken) required

Technical & Soft Skills Requirements

• Ability to work independently and with a team in a fast-paced and high volume environment with emphasis on accuracy and timeliness
• Strong communication, interpersonal and organization skills required
• Competency in MS Office applications (Excel, Word, PowerPoint) required
• Experience using SAP desired
• Demonstrated commitment to education and professional development
• Attention to detail and analytical skills
• Proactive mindset and advanced problem solving skills
• Ability to identify and work on improvement / efficiency opportunities

What we offer:

• Exciting work in a great team, global projects, international environment
• Opportunity to learn and grow professionally within the company globally
• Hybrid working model, flexible role pattern
• Pension and health insurance contributions
• Internal reward system plus referral program
• 5 weeks annual leave, 5 sick days, 15 days of certified sick leave paid above statutory requirements annually, 40 paid hours annually for volunteering activities, 12 weeks of parental contribution
• Cafeteria for tax free benefits according to your choice (meal vouchers, sport, culture, health, travel, etc.), Multisport Card
• Vodafone, Raiffeisen Bank, Foodora, and other discount programs
• Up-to-date laptop and iPhone
• Parking in the garage for drivers or showers for bikers
• Competitive salary, incentive pay, and many more

Required Skills:

Accounting, Analytical Thinking, Detail-Oriented, Financial Accounting Controls, Financial Analysis, Financial Operations, Invoice Review, Payment and Remittances

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

No Travel Required

Flexible Work Arrangements:

Hybrid

Shift:

Not Indicated

Valid Driving License:

No

Hazardous Material(s):

NA

Job Posting End Date:

06/28/2026

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.