Overnight Bell Attendant PT
Four Seasons Hotels and Resorts
Vail, Colorado
Full-Time
Competitive
OfficeExecutive
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Come and experience the Colorado lifestyle in the heart of the Rockies. Access to world class year-round outdoor lifestyle activities right in your backyard with a quick drive to Denver to stay current with live music, sports and cultural events. Eagle airport is in close proximity with flights to major cities to explore new locations through discounted hotel benefits. Join a team of inclusive, caring, and exceptional colleagues that are happy to invest in your development through best-in-class trainings to reach your potential. A place where you can give back to the community by taking part in our multiple initiatives with local neighborhood organizations that support regional and global causes. Gain exposure through opportunities to task force during low season with a broad network of Four Seasons colleagues to expand your knowledge and resources. We strive to provide a workplace where you can elevate your craft, advance your career, have an active lifestyle, and feel engaged with your team members and the community.OvernightBell Attendant Part Time
About the role:
This is an overnight position.TheOvernightBell Attendantis a central part of theGuest ServicesTeam.Greetsall incoming visitors with a smile and friendly attitude.Assistguestswith luggage during arrival and departure,makesnecessary deliveries to and pick up from guest rooms,transportsguest and hotel packages and parcels. Candidate must be able to drive both manual and automatic vehicles and lift/carry heavy items. This positionis responsible forearly morning newspaper delivery andshoeshinerequests. The Overnight Bell Attendant will alsoassistwith Room Service Orders and gas up/clean the company vehicles.
What you will do:
Must be able to work overnightand follow proper protocolin the overnight hours of hotel operation.
Delivers luggage to room upon check-in and picks up luggage from room upon departure, moving the luggage to storage or the Front Drive.
Valet guest vehicles in the garage and retrieve when requested.
Maintains proper records of stored luggage, packagedeliveriesand pick-ups in compliance with Four Seasons Standards.
Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible.
Helps resolve customer complaints,assistsguests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
Will complete any tasks of a Doorman, Bellman, ValetDriveror House car Attendant. Greet all guests with a smile and offer them assistance.
Assistovernight MOD withguestsrequests.
Works harmoniously and professionally with co-workers and supervisors.
Performs duties related to guests and residents’ seasonal equipment storage or delivery of ski equipment and mountain bikesand related gear.
Performs errands for guests and the hotel that may require local travel off the hotel property.
What you bring:
Minimum2+yearsofexperiencein a similar role, in a luxury hotel settingpreferred.
Must be able to work overnight shifts.
Possession of a currentUSdriver'slicense and proof of clean driving record.Comfortable drivinga variety of vehicles including manual transmissionsrequired.
Requiresthe ability to multi-task on several items at once.
Must be able to stand/walk for up to eight hours per shift.
The ability to move luggage carts weighing up to 200lbs as well as the ability to lift and carry boxes up to 100lbsrequired.
This role has direct contact with guests and as such,good communicationskills are a necessity.
Fluency in English isrequiredfor thislocationand this job requires applicants to have current work authorization in the in the United States. Ability to speak Spanisha plus.
What we offer:
Wage is $23.49per hour +gratuities
Winter Season Lifestyle Benefit
Merchant Pass Available
401k participation with company matchingprogram
Discounted travel with discounted F&B and Spa Services at Four Seasons Hotels and Resorts Worldwide.
Employee Cafeteria available for meals
Be yourself and become a member of a work family that cares about you and invests in your development.
Elevateyour craft here and abroad!
Employee engagement at alllevels;where your thoughts and ideas are not only heard but actioned.
Schedule & Hours:
This is a part-time position.
A successful candidate will have the ability to workovernight, weekends, and holidays.
Learn more about what it is like to work at Four Seasons Resort and Residences Vail, visit us:
We look forward to receiving your application!