Under general supervision, the Parking & Badging Coordinator is responsible for the daily operations of the badging office and parking support, including badge issuance, access control management, parking garage & valet/garage attendant operations support. This role provides expertise in safety, security, and parking programs, supports data analysis and reporting, and ensures the integrity, accuracy, and efficiency of access control and parking systems.
Education:
High School Diploma
Experience:
- Knowledge of General office and customer service experience required
- Two (2) years of working experience required
- Two (2) years of driving experience required
- Experience with parking attendants and/or valet operations preferred
- Experience with Microsoft Office applications, especially Excel preferred
- Experience with access control, badging, or database systems preferred
Licensure, Certifications:
- Valid Driver’s License (must be maintained throughout employment)
- CPR Certification required within 90 days of employment and must be maintained throughout employment
Skills:
- Verbal and written communication skills
- Basic math skills, including ability to balance cash receipts
- Excellent interpersonal and customer service skills
- Strong organizational skills with high attention to detail
- Proficiency with Microsoft Office applications
- Ability to drive manual transmission (stick shift) preferred
- Knowledge of record-keeping procedures and practices
- Knowledge of personnel policies and procedures
- Ability to analyze, interpret, and report data
- Ability to learn and manage safety, security, parking, and access control systems
- Ability to manage and program access control systems
Principal Duties and Responsibilities:
- Analyze and interpret data, using a variety of statistical techniques, concentrating on the accuracy of information.
- Develop and implement core strategies for database handling, data collection systems, and data analytics.
- Filter data by reviewing computer reports, and performance indicators, in a bid to locate and correct coding problems.
- Manipulate information to create specialized reports, according to the instructions of requesters.
- Process request for GBMC badges and maintain the existing badging system.
- Provide card reader audits as requested.
- Perform high volume and detailed work with accuracy.
- Provide a high level of customer service to a diverse employee group and the public.
- Support daily operations of the badging and parking systems as requested
- Ability to be trained to operate and maintain revenue control equipment
- Prepare daily sales reports and cashier bank deposit when operating fee computer
- Assist customers in the use of automated revenue control equipment including ticket dispensers, pay stations, and exit station equipment
All Roles Must Demonstrate the GBMC Values:
Respect
- Treats others with fairness, kindness, and respect for personal dignity and privacy
- Listens and responds appropriately to others’ needs, feelings, and capabilities
Excellence
- Meets and/or exceeds customer expectations
- Actively pursues learning and self development
- Pays attention to detail; follows through
Accountability
- Sets a positive, professional example for others
- Takes ownership of problems and does what is needed to solve them
- Appropriately plans and utilizes required resources for various job duties
- Reports to work regularly and on time
Teamwork
- Works cooperatively and collaboratively with others for the success of the team
- Addresses and resolves conflict in a positive way
- Seeks out the ideas of others to reach the best solutions
- Acknowledges and celebrates the contribution of others
Ethical Behavior
- Demonstrates honesty, integrity and good judgment
- Respects the cultural, psychosocial, and spiritual needs of patients/families/coworkers
Results
- Embraces change and improvement in the work environment
- Continuously seeks to improve the quality of products/services
- Displays flexibility in dealing with new situations or obstacles
- Achieves results on time by focusing on priorities and manages time efficiently
Pay Range
$17.30 - $25.11
Final salary offer will be based on the candidate's qualifications, education, experience and alignment with our organizational needs.
Equal Employment Opportunity
GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
