Description
The Role
The Service Parts Information & Cataloging team is responsible for creating, managing, and delivering world class part content to various online digital solutions.
The Part Content & Analytics Lead plays a vital role in increasing the volume of part photography, developing AI and Power App solutions, and interpreting the data. Being able to analyze and tell an effective story about the data is extremely important. You will work cross functionally between the Service Parts Information & Cataloging, GM IT, National ACDelco & Retail Account, and Service Engineering and other DSWO teams to drive forward part content and AI solutions.
What You'll Do
- Develop & Sustain Power BI dashboards
- Develop and sustain AI agents
- Identify newer technologies team should be using and cross train others
- Develop and automate manual processes
- Collaborate cross-functionally to source and prioritize data effectively
- Utilize tools such as Partsmart (PIM), Erapa, ARC, Databricks, Knime, Power BI, Access databases, and SQL
- Develop & maintain Photography Strategy (physical and AI rendering)
- Work cross functionally with PDC & Warehouse leadership and UAW members
- Understanding of OE and Aftermarket content including ACES & PIES
- Collaborate and manage competing priorities with the Product Information Management (PIM) team, National Accounts, eCommerce, GM Parts Connect and other teams.
- Be able to lead and drive conversations
- Drive solutions to fill data gaps and perform data audits
- Ability to interpret data and tell a story about the data to leadership
- Produce visuals that help tell the story
- Develop and implement new processes, provide feedback, and work with others to ensure continuous improvement
Your Skills & Abilities (Required Qualifications) - Bachelor's Degree
- Proficiency in Microsoft Access, Excel, SQL, Power BI, Python
- Building AI agents
- Excellent communication skills to interact effectively with both internal and external teams
- Strong organizational skills with proven track record of efficiently executing complex projects to completion at a high level of quality
- Effective negotiation skills
- Demonstrated ability to work independently and in a team environment
- Ability to create data visuals and interpret the findings
- Attention to detail and data accuracy in a fast-paced environment
- Proven track record in partnering with external and internal stakeholders to deliver mutually beneficial outcomes
- Experience with analyzing and reporting of data
What Can Give You a Competitive Advantage (Preferred Qualifications) - Master's Degree preferred
- Experience with data management and familiarity with Product Information Management (PIM) systems such as PartSmart
- Experience with Service Engineering Content (ERAPA & ARC)
- Highly encouraged to have knowledge of Auto Care, PIES (Product Information Exchange Standard) and ACES (Aftermarket Catalog Exchange Standard) standards
- Familiarity with automotive retail accounts such as Amazon, Auto Zone, Advanced Auto, O'Reilly, and NAPA
- Familiarity with eCommerce & GM EPC/GM Parts Connect
- Experience online OE & Aftermarket content
#LI-JT2
GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc.)
This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}.
This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.
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