As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts helping clients achieve their financial goals.
**Job Responsibilities**
- Create a welcoming environment by delivering attentive and friendly service, greeting clients, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling meetings.
- Exceed client expectations by assisting with transactions, opening new accounts, and ensuring compliance with policies and regulations.
- Educate clients on technology self-service options like Chase Mobile App, Chase.com, and ATMs.
- Build meaningful relationships through active listening, empathy, and sharing product knowledge.
- Perform branch operations, including managing cash devices, adhering to bank policies.