Part-Time Office Experience Coordinator (6 Month FTC)

This is a 6 month fixed term contract initially, with potential for extension.

DEPT is a Growth Invention company built to help the worlds most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. Were 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.

JOB PURPOSE

This role is part of our Global Studios team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalised, digital communications that change perceptions, shape new behaviours, and shift market share for our clients.

• Commitment: Part-time, 2 days per week (15 hours), based in our Sydney office.
• Hours: Thursday is a mandatory full day in the office (7.5 hours / 9am-5.30pm with an hour unpaid lunch break). The remaining day (7.5 hours) can be worked on Tuesday, Wednesday, or split across both days.

WHAT YOULL DO:

Front of House & Workplace Operations:

• Client Experience: Greet visitors, manage meeting room bookings, and coordinate hospitality/catering.
• Facilities & Space Management: Maintain the daily look and feel of the space (including tidying, managing bins, and restacking dishwashers).
• Logistics & Supplies: Oversee mail, courier services, office procurement, and stationery inventory.
• Vendor Relations: Act as the main point of contact for building management, cleaners, plant maintenance, and external suppliers.
• Tech & Safety: Partner with IT site support to log equipment issues, and act as our trained First Aider and Fire Warden.

Office Administration Tasks:

• Team Support: Assist the People & Leadership teams with local onboarding and offboarding setups.
• Budgeting: Track daily office expenditure against the workplace budget and manage the office furniture inventory.
• Compliance & Sustainability: Work with the Office Experience Lead (based in London) to maintain safety certificates and support local sustainable practices in line with our global B Corp certification.
• Support the EMEA recruitment team with ad-hoc recruitment tasks such as scheduling interviews for the Australian hiring team, reviewing applications, answering candidate queries and generally supporting the recruitment process whilst the EMEA recruitment team are offline.

Culture & Team Experience:

• Event Support: Partner with the Office Experience Lead and local leadership team to plan, execute, and communicate local social events and cultural activities.
• Global Alignment: Help unify our local Sydney vibe with our broader Global Studios network so our teams enjoy a consistent workplace experience.
• Ad-Hoc Projects: Lend a hand with internal communications, creative workplace projects, and administrative tasks for senior management as they arise.

WHAT WE ARE LOOKING FOR

• Previous experience within an agency environment is desirable
• Highly computer-literate with experience with G Suite
• Excellent verbal and written communication skills
• Superb organisational and multitasking skills
• Discretion in handling confidential information
• A service-oriented approach with excellent interpersonal skills
• Ability to handle multiple tasks effectively in a fast-paced environment
• Adaptability to shifting work priorities
• Someone that is able to work flexibly
• A conscientious work ethic

WE OFFER

Note on Entitlements: The package details below are based on a full-time equivalent (FTE) position. All salary, leave balances, and benefits will be pro-rated to align with your part-time and fixed-term schedule.

• 20 days of paid holiday each year, plus relevant public holidays.
• Doona Day - 1 additional day off paid leave each year to enjoy some downtime.
• Birthday Leave, 1 day paid day off each year to be taken during your birthday week.
• Annual Leave Purchase Scheme.
• 12% Superannuation Contribution.
• Access to dedicated mental health resources including sick & carers leave scheme, employee assistance programme and trained Mental Health First Aiders.
• Dept Allowance, a dedicated company contribution towards professional development.
• Long Service Leave, provided in accordance with relevant state legislation.
• Enhanced Parental Leave.
• Learning and Development, continuous growth opportunities through internal training, and "inspirational talks guest speakers.
• Buddy Program, you will be paired with a Buddy to help you navigate your first weeks at DEPT.
• A Certified BCorp Agency and is multi-award winning Agency of the Year.
• Awesome clients. Whether big or small, local or global at DEPT youll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• Global DEPT Cares Month, an annual initiative where our teams donate their professional skills and time to support local charities and pr-bono projects.
• Talent Referral Scheme.

WHY DEPT?

We are a Growth Invention company built to help the worlds most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

AI Disclosure: At DEPT, we use AI-assisted technology (Metaview) to capture notes and summarize interview conversations, so our interviewers can stay fully focused. Using the AI is optional, just let us know if youd prefer it not be used.

DIVERSITY, EQUITY & INCLUSION

At DEPT, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.