Partner Operations Analyst

Partner Operations Analyst

Say hello to opportunities at Acquire Asia Pacific Philippines Inc. (Acquire BPO) under the RingCentral account (RingCentral).

RingCentral is a $2 Billion+ annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. They invest more than $250 million annually to ensure their AI-enabled technology and platforms meet or exceed the needs of customers.

RingSense AI is RingCentral's proprietary AI solution, designed to fit business needs, orchestrated for accuracy, and built on open platform principles.

Role Overview:

• Design and maintain performance monitoring dashboards, reports, and key business metrics.
• Track and analyze daily and periodic sales operations performance.
• Support partner sales initiatives by identifying opportunities, creating project plans, and driving implementation.
• Project management from concept to closure including documentation.
• Conduct process analysis including problem definition and solution design.
• Collaborate effectively across cross-functional global teams and facilitate meetings.

Experience and Qualifications Required:

• At least 1 year of experience in sales process analytics, business operations, reporting, or consulting.
• Strong analytical and problem-solving skills.
• Proficient in Salesforce, database management, and report/dashboard development.

Desired Qualifications:

• Advanced Microsoft Office and Google Suite skills.
• Excellent communication, presentation, and stakeholder management skills.
• Strong project management and process documentation abilities.
• Flexible with night shifts and hybrid work setup.

Work Setup: Hybrid setup with 10-11 days in office per month (Cubao or Ortigas).

Benefits: Comprehensive HMO, paid time off, quarterly bonuses, employee wellness programs.

Acquire BPO is an equal opportunity employer valuing diversity and offering career growth with a global cloud communications leader.