Patient Care Technician - MHFM

Job Description:

Position Summary:
The Patient Care Technician (PCT) plays a vital role in supporting clinical operations and ensuring a positive patient experience. This position is responsible for assisting with patient intake, scheduling, and administrative tasks while maintaining a high level of professionalism and compassion.

Key Responsibilities:

• Patient Intake & Support

  • Take and record vital signs accurately.

  • Check in patients and complete registration processes.

  • Prep charts for the following day to ensure smooth workflow.

• Communication & Coordination

  • Correspond with patients regarding appointments and inquiries.

  • Conduct patient outreach to schedule appointments.

  • Answer incoming phone calls promptly and professionally.

• Scheduling & Financial Transactions

  • Schedule patient appointments efficiently.

  • Collect co-payments and outstanding patient balances.

Qualifications:

• High school diploma or equivalent required; medical assistant or related certification preferred.

• Previous experience in a healthcare or clinical setting is a plus.

• Strong communication and organizational skills.

• Ability to multitask in a fast-paced environment.

• Proficiency in electronic health records (EHR) systems preferred.

• Ability to provide excellent customer service

• Ability to work scheduled hours

Salary Range:

$19.29 hourly