Patient Representative

Position Summary:

Our Patient Representatives are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient care and world-class customer service.

Responsibilities include:

• Greeting and checking-in patients
• Scheduling appointments
• Answering incoming phone calls
• Verifying insurance coverage and obtaining necessary authorization
• Collecting payments
• Processing new patients
• Helping the clinic maintain optimal performance

Join a dedicated team providing world-class care in physical therapy, occupational therapy, speech therapy, and ABA services. The culture promotes authenticity, inclusion, growth, community, and exceptional care for every patient.

Position Qualifications:

• 1+ years of administrative experience in a healthcare setting preferred
• Proficiency in Microsoft Office applications such as Excel, Word, and Outlook
• Great time management and ability to multi-task in a fast-paced environment
• Self-motivated with a drive to exceed patient expectations
• Adaptability and positive attitude with fluctuating workloads
• Eagerness to learn and grow
• Dedication to exceptional patient outcomes and quality of care

Equal opportunity employer committed to diversity and inclusion.