Payroll & Benefits Coordinator
Are you looking for a place where you can bring your experience supporting accurate payroll processing and day‑to‑day benefits administration while delivering excellent customer service to employees and managers?
Welcome to Neighborly—the hub of service brands that connects customers to top-notch local experts who repair, maintain, and enhance homes and businesses. Our long-standing business, with over 40 years of experience, is focused on strategic innovation as we build the future of home and business services. Bring your ambition to the table as we unlock new doors together, taking your career to the next level.
Bring your experience and be empowered to innovate.
As a Payroll & Benefits Coordinator on the People Services team, a typical day for you will include:
Payroll Support:
- Provide support to ensure timely and accurate payroll processing by compiling, organizing, reviewing, and validating payroll data.
- Partner with supervisors to ensure accurate time and pay reporting on an ongoing basis; run, maintain, and distribute bi‑weekly payroll and management reports.
- Assist with payroll entries, corrections, and adjustments as needed, including bonuses, commissions, and other variable compensation.
- Coordinate, prepare, and deliver payroll, billing, and related accounting reports on a recurring and ad‑hoc basis.
- Respond to employee and manager payroll inquiries, resolving routine issues and escalating complex matters as appropriate.
- Support the Payroll Team by managing the shared payroll email inbox, providing timely responses, and routing or escalating requests when necessary.
- Support payroll team with garnishment uploads, direct deposit corrections, and wisely pay card administration.
Benefits Administration Support:
- Support day‑to‑day benefits administration activities, including enrollments, changes, and terminations.
- Run, maintain, and reconcile routine benefits reports related to eligibility, enrollments, deductions, and carrier feeds.
- Support benefits audits, data reconciliation efforts, and annual open enrollment preparation.
- Assist with the planning and execution of the annual benefits open enrollment, including system testing, employee communications, and vendor coordination.
- Prepare and coordinate employee meetings and informational sessions to support understanding of benefits and company incentive programs.
- Maintain and update benefit-related resources, including FAQs, intranet content, benefit websites, and associate communications.
Bring your skills and be inspired to achieve success.
(Required qualifications)
- Experience:
- 2-3 years of experience supporting payroll and benefit operations for a multi-state workforce.
- Proficiency in Microsoft Excel and reporting required.
- Working knowledge of human resources principles, practices, and procedures.
- Desire to continue developing expertise in payroll, benefits, and compliance.
- Skills:
- Highly organized and detail‑oriented; able to work independently with minimal supervision while managing multiple priorities and deadlines.
- Strong analytical and problem‑solving skills with an eye toward process improvement.
- Ability to work efficiently in a fast‑paced, deadline‑driven environment and adapt to shifting priorities.
- Demonstrated ability to build and maintain positive working relationships with service providers, coworkers, supervisors, and leaders.
- High level of integrity and discretion when handling confidential and sensitive information.
- Strong technical aptitude: advanced proficiency in Microsoft Excel (including pivot tables and VLOOKUP), Word, PowerPoint, and Outlook required.
- Education:
- High School Diploma or equivalent required; Associate’s or Bachelor’s degree in a related field preferred.
- Schedule / in-office requirements:
- Hybrid working model; Monday-Wednesday in office, Thursday/Friday from home.
- Our office locations are:
- 500 E John Carpenter Fwy, Irving, TX
- 1010 N University Parks Drive, Waco, TX
Bring your goals and be enabled to reach them.
- Competitive Pay: Commensurate with experience
- Schedule: Full-time, Monday – Friday, 8 AM – 5 PM local time zone
- Benefits: Check out our benefits offerings here: Neighborly Benefits
- Financial Benefits: Equity and bonus opportunities
Neighborly® is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal or state law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity and encouraged to be their authentic self.
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Brand:
Neighborly - USA Shared Services
