People Services Supervisor - VPP

Description

Sponsorship: GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DONOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN,STEM OPT, etc.) NOW OR IN THE FUTURE.

Work Arrangement: This role is categorized as hybrid on night shift. This means the successful candidate is expected to report to GM Philippines office up to three times per week or other frequency dictated by the business.

The Role

Vehicle Purchase Program Supervisor at GM Philippines, Inc., you will lead and oversee a team responsible for delivering exceptional services, ensuring efficient and effective people operations aligned with global strategies.

What You'll Do

• Supervise and mentor a team of Team Leaders, fostering their development and ensuring high-quality service delivery.
• Utilize Commercial Acumen to understand business needs and translate them into effective solutions.
• Conduct Data Analysis to identify trends, measure program effectiveness, and inform strategic decision-making.
• Delegate Tasks effectively, ensuring proper workload distribution and timely completion of initiatives.
• Manage End-to-End Project Management for various projects, from conception to implementation and post-launch evaluation.
• Apply a Global Perspective to practices, ensuring alignment with GM's worldwide standards and initiatives.
• Leverage Microsoft Power Business Intel for advanced reporting, data visualization, and analytics.
• Implement Process-Driven Application methodologies to optimize workflows and improve operational efficiency.
• Drive Team Development initiatives, including training, coaching, and performance management, to enhance team capabilities.
• Employ Value Stream Mapping (VSM) to analyze and improve service delivery processes, identifying areas for waste reduction and efficiency gains.

Your Skills & Abilities (Required Qualifications)

• Bachelor's degree holder
• Proven experience in a supervisory or leadership role
• Strong Commercial Acumen with the ability to understand business objectives and contribute to overall company success.
• Demonstrated expertise in Data Analysis, including the use of analytical tools and techniques.
• Excellent Delegating Tasks and project management skills, with a track record of successful project delivery.
• Ability to operate with a Global Perspective, adapting service practices to diverse cultural and organizational contexts.
• Proficiency in Microsoft Power Business Intel or similar business intelligence tools.
• Experience with Process-Driven Application and a commitment to continuous process improvement.
• Strong background in Team Development, including coaching, mentoring, and performance management.
• Knowledge and practical application of Value Stream Mapping (VSM) principles.
• Exceptional communication, interpersonal, and problem-solving skills.

What Will Give You A Competitive Edge (Preferred Qualifications)

• Have worked in a multinational setting (especially with US)
• Have background in the automotive industry or adjacent industry
• Can work in matrixed reporting environment, different operational reporting vs functional reporting
• Have worked in a BPO / Shared Service set-up

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

Total Rewards | Benefits Overview

From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.

Non-Discrimination and Equal Employment Opportunities (U.S.)

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.

We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.

Accommodations

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