Job ID: 524933
CRH's Americas Materials division is the leading integrated supplier of aggregates, asphalt, ready mixed concrete and paving and construction services in North America. Our operations span North America with over 29,000 employees at close to 1,660 locations in 45 US States and 2 Canadian provinces.
Job Summary
CRH Americas Materials (AMAT) is seeking a Performance Systems Manager to provide enterprise-wide product management and ownership of construction systems. Working with minimal supervision, this position will be responsible for managing the company's current portfolio of construction systems while leading future implementations of enterprise-level tools that drive operational performance across the organization.
The primary focus of this role is to manage existing systems and support business users, ensuring stable, reliable platforms that meet day-to-day operational needs. In parallel, this position will lead strategic implementation initiatives, including the rollout and ongoing support of a field performance system and the subsequent modernization of a market strategy system. After each system goes live, the Performance Systems Manager will retain long-term product ownership and serve as the primary relationship owner with vendors, stakeholders, and end users.
As a secondary responsibility, this position will support acquisition implementations by integrating newly acquired businesses into the existing construction systems landscape, ensuring smooth onboarding, data migration, and user enablement. The Performance Systems Manager will also provide SAP ERP implementation support, partnering with cross-functional teams on design, testing, and construction systems setup to ensure that enterprise platforms are properly configured and aligned with construction business requirements. This includes contributing to requirements gathering, system configuration validation, user acceptance testing, and post go-live stabilization.
This role requires a high degree of initiative, coordination, and excellent communication skills to engage effectively with stakeholders and cross-functional partners throughout the entire organization. Beyond system management, the Performance Systems Manager will support a range of performance initiatives, including data analytics, user training, change management, and documentation development.
To be successful, the preferred candidate must thrive in a fast-paced, dynamic corporate environment and effectively manage competing priorities. Proven experience in project, change, and process management is critical, as is the ability to influence stakeholders at all levels of the organization. Travel will be required, with periods of up to 75% during system implementations, acquisition integrations, and key milestones for Project Phoenix (SAP ERP Implementations).
Job Responsibilities
- Collaborate with various business leaders to roadmap and manage the implementation of enterprise performance solutions across AMAT companies ensuring successful adoption.
- Develop, implement, and manage change management plans
- Develop and/or support the creation and delivery of training content and the related reference documentation
- Coordinate and own the system maintenance planning and implementation process
- Facilitate product enhancements and the development of automation to support user adoption, engagement, and system optimization
- Keep up to date with the latest standard methodologies and integrations
- Manages multiple vendor relationships across the performance systems in the areas of technology, support, implementation, and business use
- Advise and manage stakeholders by reporting on special projects, business challenges and opportunities.
- Manage the delivery of research, workshops, and other activities to support project deliverables
- Identify trends across the company based on performance and financial data and insights. Provide recommendations to evolve and advance business performance through system optimization.
Qualifications
- Bachelor's degree or equivalent work experience in Business, Information Systems, Construction Management, Engineering, or a related field
- Minimum of 5 years of experience in product management, systems implementation, or business systems management
- Demonstrated experience leading enterprise software implementations from planning through post go-live support
- Strong project management skills with the ability to manage multiple workstreams and competing priorities simultaneously
- Demonstrated change management experience in stakeholder engagement, training, and communication planning
- Excellent written and verbal communication skills, with the ability to translate business needs into system requirements and vice versa
- Strong analytical and problem-solving skills, with proficiency in data analysis and reporting
- Ability to work independently with minimal supervision while collaborating effectively with cross-functional teams
- Willingness and ability to travel up to 50% during peak implementation and integration periods
Preferred Experience
- Experience in the construction, aggregates, asphalt, ready-mix concrete, or heavy materials industry
- Familiar with SAP ERP implementation or support, particularly in modules relevant to construction operations
- Background supporting field performance systems, market strategy tools, estimating systems, or other construction-specific platforms
- Experience supporting mergers and acquisitions, including system integration and onboarding of acquired businesses
- Vendor management and contract oversight experience
Work Requirments
- 30-50% travel on average
- 18 years in age or older.
- Pass pre-employment drug screen and criminal background check.
- Strict adherence to safety requirements and procedures as outlined in the Employee Handbook.
- Individuals are required to wear personal protective equipment (PPE) in designated operations and production areas as stated by OSHA and/or MSHA. Protective equipment that may be required, but not limited to, for this position is: Safety Glasses, Safety (hard toe) Shoes, and Coveralls.
- Compliance with all OSHA and/or MSHA regulations.
Competencies
Performance Managers should be highly skilled in a broad range of Competencies that will ensure their ability to lead and facilitate actions to identify opportunity, engage teams in designing and implementing solutions, and influencing critical stakeholders. These competencies include:
- Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
- Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
- Manages Complexity: Making sense of complex, high quality, and sometimes contradictory information to effectively solve problems.
- Drives Results: Consistently achieving results, even under tough circumstances.
- Persuades: Uses compelling arguments to gain the support and commitment of others.
- Directs Work: Providing direction, delegating, and removing obstacles to get work done.
- Resourcefulness: Securing and deploying resources effectively and efficiently.
- Ensures Accountability: Holding self and others accountable to meet commitments.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Able to stand, walk, use hands and fingers to manipulate objects or controls, climb or balance, stoop, kneel, crouch, crawl, talk and hear
- May require standing for extended periods of time
- Vision abilities (with correction) include close, distance, peripheral, depth, and the ability to adjust focus
- Must be able to hold weights of 5-10lbs in a stretched arm position for extended periods of time
- Able to climb ladders or stairs and to work at heights
- Able to stand on hard surfaces for extended periods of time
Work Environment
Normal office working conditions in addition to industrial plant sites and quarries, requiring the usage of personal protective equipment, e.g. hard hat, steel-toed boots, and safety glasses.
- Able to work in all weather conditions.
- Ability to drive up to 8 hours for onsite services and meetings.
- The position may require work outside of normal business hours in response to critical incidents or business-impacting project deliverables.
- The employee is occasionally exposed to moving mechanical parts; high, precarious places; outside weather conditions; and risk of electrical shock or burn.
- While performing the duties of the job, the employee may be occasionally exposed to fumes or airborne particles and toxic or caustic chemicals.
- The noise level in some areas of the work environment may be loud but is typically moderate.
Compensation
- Base of $130,000 - $160,000 plus bonus
- 15% bonus opportunity
- 401(k) plan
- Short-term and long-term disability benefits
- Life insurance
- Health, dental, and vision insurance
- Paid time off
Location
- This position can be remote and be located in various states within the US.
The statements included in this job description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job. Other duties may be assigned as required. Requirements for this job are subject to modification by the Company and its designees, and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
What CRH Offers You
- Highly competitive base pay
- Comprehensive medical, dental and disability benefits programs
- Group retirement savings program
- Health and wellness programs
- An inclusive culture that values opportunity for growth, development, and internal promotion
About CRH
CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.
If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!
CRH Americas Materials Inc. is an Affirmative Action and Equal Opportunity Employer.
EOE/Vet/Disability
CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
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