Why Wells Fargo:
Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader — we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job — it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it — Wells Fargo once again ranked in the top three — making us the #1 financial services employer — on the 2025 LinkedIn Top Companies list of best workplaces to grow your career in the U.S. Join us!
About this role:
Wells Fargo is seeking an Associate Personal Banker (SAFE) for our National Branch Network as part of the Consumer, Small & Business Banking division.
In this role you will:
- Participate in delivery of exceptional customer experience by building relationships through proactive outreach as well as proposing appropriate products, services, and digital solutions to help customers succeed financially
- Assist customers with basic requests related to opening new accounts, completing service requests, and submitting credit applications
- Receive direction from managers and exercise judgement within defined policies and procedures
- Develop understanding of bank products and services to connect to customers' needs
- Interact with customers to demonstrate care and build relationships
- Provide appropriate options for bank products and services to customer
- Refer customers' financial needs to other bankers and partners as needed
- This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. Compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and related regulations is required
Required Qualifications:
- 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of work experience, training, military experience, education
Desired Qualifications:
- Customer service focus with experience handling complex transactions across multiple systems
- Experience proactively engaging with customers through outreach via phone or email
- Ability to educate and connect customer to technology and share the value of mobile banking options
- Ability to help customers succeed financially by offering introductions to additional team members as appropriate
- Experience working with others on a team to meet customer needs
- Experience fostering and developing strong customer relationships
- Ability to build strong relationships with internal partners
- Ability to follow policies, procedures, and regulations
- Ability to identify potential fraud/risky accounts and take appropriate action
- Ability to interact with integrity and professionalism with customers and team members
- Relevant military experience related to military protocols or personnel benefits management
- Proficient with sourcing, acquiring, building, and maintaining relationships
- Support customers and employees in resolving or escalating concerns or complaints
Job Expectations:
- Ability to work a schedule that may include most Saturdays
- Maintains cash drawer, cash handling and balancing and completes service-related tasks as needed
- Requires SAFE registration at employment time and compliance with mortgage and loan originator regulations
- This position is not eligible for Visa sponsorship
Posting Location: 1831 S McCall Rd Englewood, FL 34223
