Personal Lines Account Manager

About HUB:

HUB is the 5th largest global insurance and employee benefits broker,providinga broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over18,000 employeesin 600 offices throughout North America, HUB hasgrown substantially, inpart due to ourindustryleading success in mergers and acquisitions.

Summary:

We are seeking a Senior Account Managerexperiencedin servicing high-net-worth accounts tojoinour growing Personal Lines team!AsaSenior Account Manager, your primary responsibilitieswill be servicing andmaintainingexisting accounts in our Personallinesdepartment. Additionally, you may be expected to upsell clients onadditionallines where possible.

In this role, you will:

• Manage a book of insurance business, while acting with a high degree of independent discretion, autonomy, and decision-making

• Provide professional, courteous service to our clients, carrier representatives, underwriters, business partners, and HUBcolleagues

• Be responsible foraccount rounding and the development of new business asappropriateandin accordance withstandard practices, policies, andprocedures

• Make major decisions independent of manager approval on the book for which you areresponsible

• Oversee the preparation and implementation of all transactions, paperwork, and internal processing for assignedaccounts

• Acquireunderstanding of clients’ insuranceobjectivesand critically analyze and compare insurance plans todeterminesuitability

• Stay abreast of changes in the insurance industry and other external conditions that mayimpacttheir clients; makeappropriate recommendationsto clients in response to those changes independent of managerapproval

• Act as liaison between clients and insurance carriers to resolve escalated complex service issues that require policy interpretation andexperience basedjudgment to resolve

• May also negotiate with underwriters andcarriers

• Troubleshoot claims and billingissues

• Responsible for overall retention of accounts in assigned book ofbusiness

• Develop new business from existing accounts and assigned leads, and contribute to meeting departmental production goals;identifyand follow-up on cross-selling opportunities whenappropriate

• Manage, organize, and conduct client meetings whennecessary

• •Appropriately document conversations with clients and carrier representatives and update all HUB computer systems and automated agency management systems when necessary; ensure the accuracy of data in those systems

• Travel on company business asrequired

• Prepare reports for management asrequired

• Mentor and support Account Managers asneeded

• Attend industry related continuing education training andcourses

What you offer us:

• 3-7years of experience anddemonstratedproficiencyin an insurance accountmanagement

• Agency experience ispreferred

• Preferably prior experience with highnet workaccounts

• High School diploma or equivalent required

• Currently licensed in good standing in required lines andstates

• Current with all necessary CE credits in required lines andstates

• Advanced professional designation highly desirable (e.g.AAI, ARM, CIC)

• Excellent written and verbal communications skills

• Superior customer service and problem-solving skills

• Demonstratedproficiencywith computer systems, including but not limited to Microsoft Office and automated agency management system(s)

• Ability to work in a teamenvironment

What we offer you:

• A rewarding job that helps local businesses in the community

• Medical/dental/vision/lifeinsurance, 401k matching program, Health Savings Account funding, and voluntary insurance options

• Generoustime-off policies

• A work/life balance becausethat’simportant for all ofus

• Learn from theexpertiseof yourcoworkers

• Growth- HUB is growing, and so can yourcareer

• Be part of a motivated team

• Additionalbenefits based on qualifications ofapplicant

Disclosure required under applicable law in California, Colorado, Illinois, Maryland, Minnesota, New York, New Jersey, and Washington states: The expected salary range for this position is $85,000.00 $95,000.00 annually and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages: health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions.

This is a hybrid role, requiring three days per week in the office.

The posting end date is July 15, 2026. This may change depending on the volume of applicants.