Pharmacy Intern - Grad

Youve invested a lot of time and energy in your education. Now you want the chance to make your mark. We offer challenging opportunities for you to learn and grow professionally. In our programs, youll be immersed in a culture of continuous improvement, with the goal of changing health care for the better.

Position Summary:

At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system and their personal health care by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day and our Graduate Pharmacy Interns play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise, while developing their own skills in preparation for increasing responsibility.

As a Graduate Pharmacy Intern, you will apply your didactic learning from pharmacy school and pharmacy practice into real-world practice to become ready for a Pharmacist role. Under the direction of your preceptor and District Leader, you will complete a comprehensive training roadmap within 120 days of graduation designed to further your knowledge of store, district, and regional operations.

Through your hands-on experience, training roadmap, and time spent with leaders in your district you will deepen your understanding of patient safety and error prevention, quality assurance drug utilization review (DUR), pharmacy professional standards such as corresponding responsibility and red flag detection. While in the pharmacy, you will assist the pharmacy team to ensure that pharmacy operations run smoothly, our patients' prescriptions are filled promptly, safely, and accurately, and we are providing caring service that exceeds patient expectations.

You will learn to operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication. Throughout your shifts and in all customer and colleague interactions, you will learn to demonstrate empathy and genuine care, and contribute to a safe and inclusive culture where all people feel valued and empowered.

As tenure and readiness increase, you will take on greater accountability for supporting the management, oversight, and operations within the pharmacy, including but not limited to:

• Living our purpose by following all company SOPs at each workstation to help our Pharmacists and Technicians manage and improve patient health
• Following pharmacy workflow procedures at each pharmacy workstation for safe and accurate prescription fulfillment
• Contributing to positive patient experiences by showing empathy and genuine care, offering immunizations and other services, and solving or escalating patient problems
• Offering to counsel, fielding medical questions, and soliciting information on a patient's medical history under the supervision of a licensed pharmacist
• Taking telephonic prescriptions from the prescriber and calling to clarify or facilitate medication changes where allowed
• Maintaining self-awareness and providing coaching, training, and mentoring to pharmacy team members while sharing best practices
• Completing basic inventory activities as directed
• Contributing to a high-performing team, embracing a growth mindset, and seeking opportunities to expand clinical and technical knowledge
• Remaining flexible for scheduling and business needs and contributing to a safe, inclusive team dynamic
• Understanding and complying with all relevant laws, regulations, professional standards, and ethical principles
• Delivering additional patient health care services such as immunizations and point-of-care testing where allowable by law and supported by training

Where permissible, the Graduate Pharmacy Intern may also support immunizations, including:

• Completing additional licensure and training to obtain Technician Immunizer status
• Educating patients about vaccines and obtaining informed consent
• Monitoring and responding to adverse reactions and reporting per public health requirements
• Reviewing, collecting, and documenting patient information for each applicable patient

Required Qualifications:

• PharmD graduate of a U. S. accredited program prior to starting the Post-Graduate Training Program at CVS Health
• Ability to obtain required pharmacist licensure within the required timeframe
• Must possess or be in the process of obtaining valid intern and/or technician licensure as required

Essential Functions:

• Regular and predictable attendance, including nights and weekends
• Ability to complete required training within designated timeframe
• Attention and focus on tasks and pivoting quickly as needed
• Customer service and team orientation with empathy and genuine care
• Communication skills including active listening
• Mathematical reasoning for dispensing and calculations
• Problem resolution skills
• Physical demands including mobility, lifting up to 20 lbs, dexterity, and visual acuity
• Additional tasks as directed by supervisor or manager

Preferred Qualifications:

• 1+ years related work experience in pharmacy, retail, medical, or customer service setting
• Ability to become immunization certified
• Ability to work in home store and other market locations as needed
• Proficiency in Microsoft Suite

Pay Range:

The typical pay range for this role is $19.75 - $42.00 per hour.

We are pioneering a bold new approach to total health care, making quality care affordable, accessible, simple and seamless. We await your fresh ideas, new perspectives, and unique contributions.