
From socks, and petfood, to cosmetics, charles is helping countless brands reach their loyal customers every day, one conversation at a time. As a Platform Engineer at charles, youll help drive our product and infrastructure forward, enabling us to revolutionize conversational commerce.
Youre a generalist with a passion for infrastructure and operations. Youll work closely with the other Engineers to build scalable, high-performing systems, while improving system architecture, resolving tech debt, and ensuring seamless user experiences. Your contributions will result in reliable, >Flexible working model:Hybrid setup with remote work options and flexible hours
Its better to have a conversation
charles is a conversational AI and CRM for consumer brands that attracts, converts, services, and retains customers via AI agents, marketing automations, bulk campaigns, or an inbox for human agents. We help brands to maximize customer engagement and revenue through conversational channels such as WhatsApp. Businesses can reach customers in an interactive way, collect data to expand customer understanding and guide them to targeted offers that convert. charles AI Agents deliver hyperpersonalized experiences at scale while ensuring enterprise-grade security and GDPR compliance.
Founded by Kapten & Son co-founder, Artjem Weissbeck, and ex-McKinsey ecommerce lead, Andreas Tussing. charles is backed by Salesforce Ventures, Accel and HV Capital and has raised over EUR 30 million to build the global leader in conversational marketing SaaS for global consumer brands.
Different perspectives bring innovation and richer work environments. Were committed to building an inclusive company where you always feel like you belong, whatever your age, gender identity, ethnicity, religion, sexual orientation, disability, status or neurodiversity. These values sit at the heart of our hiring process, so we can create a welcoming workplace where everyone feels valued and heard.