Job Summary:
Trainer I enables foundational installation capabilities of XPEL partnered installers and XPEL employees by providing professional, standardized and risk-mitigated inbound or outbound training.
Core Duties
- Provide professional beginner training in 1-3 various films and coating disciplines including: PPF automotive tint, windshield protective film, ceramic coatings, Marine films and coatings, architectural films, surface protection film or vinyl.
- Teach IAW training curriculum while emphasizing XPEL best practices of film & coating installation.
- Provide timely and valuable feedback on trainee performance in training reports, as well as dealer specific information and install environment of outbound training.
- Support all XPEL and training policies and procedures.
- Travel up to 50% domestically and/or internationally to conduct training at dealers and independent XPEL affiliates’ facilities.
- Provide technical installation assistance as necessary to XPEL customers and work with sales or customer support to provide technical installation assistance.
- Serve as an ambassador of the XPEL brand, sharing product information, installation and sales considerations with accounts and customers.
- Contribute as a member of a Team, performing other job-related duties as required includingfacility maintenance, install assistance to corporate shops, trade shows, promotional videos, etc.
Basic Qualifications
- High school diploma or equivalent and 3 years' experience in the auto industry or as film or coating installer or a university degree or industry equivalent certifications and 2 years’ experience in the auto industry or as film or coating installer.
- Knowledge and experience installing films or coatings is preferred but not required.
- Ability to teach beginner training in 1-3 various films and coating disciplines including: PPF automotive tint, windshield protective film, ceramic coatings, Marine films and coatings, architectural films, surface protection film or vinyl.
- Capable of performing work with limited supervision, able to negotiate routine training challenges while referring any complex issues to higher-level staff.
- Strong work ethic, confidence, and organization skills, willingness to learn and grow in capabilities.
- Capable planning skills for outbound travel & training.
- Digital literacy for completion of training/expense reports, online training, & outbound coordination.
- Good oral and written communication skills and literate industry and training vocabulary.
- Good interpersonal, analytical and problem-solving skills that enable the ability to develop and mentor others in basic installation skills.
- Must have a driver’s license and the ability to maintain a passport and travel internationally.
XPEL is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
