Premium Services Supervisor

POSITION:Premium ServicesSupervisor

DEPARTMENT:Food & Beverage

REPORTSTO:PremiumServicesManager

FLSA STATUS:Hourly,Non Exempt

LEGENDS GLOBAL

Legends Global is the premier partnertothe world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.

Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component — feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking — of world-class live events and venues.

The LegendsGlobal culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.

Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team.Soundlike a winning formula for you?Join us!

THE ROLE

Fishers EventCenterhas an excellent and immediate opening for apart-timePremium Services SupervisorattheFishers Event Center.ThePremium ServicesSupervisor requires an individual to have supervisory skills, customer service skills, positive attitude, knowledge of food preparation, overseeall areas in preparing location and area for day-to-day operation.

Essential Duties and Responsibilities

• Ordering,receivingand preparing fooditems

• Attend in-house event-related meetings and relays immediate changes with otherdepartments

• Oversee and direct hourly culinarystaff

• Mustposseseffectivecommunicationwith Suite owners. Suite guests, premium guests

• Ensures all requisitionstothe Warehouse and Kitchen are received in a timely manner, in accordance with Company policy.

• Coordinates with Kitchen on the timing and production of functions

• Mustpossesseffective communications skills to liaise between Kitchen and Warehouse Teams

• Able to adequately trouble shoot point of saleequipment

• Oversees.Direct andassistsuite attendants/catering staff,bartendersor premium clubstaff

• Checkon suites and clubs throughout events to ensurea high levelof gustservice

• Maintaining allSuite and premium clubequipment cleanliness

• Inventoryand qualitycontrols

• Working hours vary by show to include days, nights, weekdays, andweekends

Supervisory Responsibilities

Directly supervises all kitchen personnel and stewarding staff.Carries outsupervisory responsibilitiesin accordance withcompany policies and applicable laws.

Qualifications

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilityrequired

• Serve-safecertified

Education and/or Experience

• At least1yearofsupervisoryexperience in asimilar venue or restaurant

• Mustpossessa valid Indiana Server Liquor License and certificate of completion of Indiana Excise trainingcourses

Skills and Abilities

• Advanced oral and written communication skills.

• Strong orientation to customer service and ability to work with other staff members in the facility.

• Results oriented individual with the ability to meet required budgetary goals.

• Excellent organizational, planning, communication, andinter-personalskills.

• Ability to undertake and complete multiple tasks.

• Computer skillsto includeExcel programs.

• Must adhere to local Health Department codes.

• Ability to be creative with food presentations andmaintaina quality product.

WORKING CONDITIONS

Location:Fishers Event Center

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position requiressubstantialdaily activity includingstandingfor 8+ hours, walking20,000+ steps,lifting upto 50+ pounds,and manual dexterity tooperateoffice equipment such as a computer isrequired.

This position may require work inside or outside of the building, as needed by events.