PrIME (WHS) Operations Business Process Expert

Job Location

CINCINNATI GENERAL OFFICES

Job Description

Role Summary

The PrIME Operations BPX serves as the site’s system authority for the PrIME Warehouse Management System (WMS), ensuring reliable system performance, operational continuity, and continuous improvement of warehouse execution. This role operates at the intersection of technology and operations, translating business needs into system solutions that drive throughput, accuracy, and service outcomes.

As a technical and operational subject matter expert, the PrIME Operations BPX leads system governance, issue resolution, and change enablement while building site capability through coaching, training, and standardized processes. The role requires deep expertise across both front-end system usage and back-end functionality, paired with strong understanding of warehouse operations.

Key Responsibilities (Requirements):

System Ownership & Operational Excellence

• Serve as the site SME for PrIME, providing guidance on system capabilities, constraints, and solution options aligned to operational strategy

• Own system health by monitoring performance, ensuring data integrity, and proactively identifying risks or degradation

• Troubleshoot and resolve system issues impacting operations (short- and long-term), minimizing business disruption

• Maintain and execute the Business Continuity Plan (BCP) for system outages and recovery scenarios

• Identify recurring system and process gaps, and proactively partner with cross-functional stakeholders to implement and sustain improvements within site or network scope.

Configuration, Testing & Change Management

• Own system configuration governance, including testing, validation, and controlled deployment of changes

• Lead end-to-end testing for enhancements, security updates, and releases to ensure quality and compliance

• Partner with central platform teams to submit, validate, and deploy change requests and enhancements

• Emulate operational scenarios to validate system performance prior to rollout

Reporting & Data Insights

• Own development and maintenance of standardized reporting and visualizations to enable >

  Job Qualifications

  Basic Qualifications

  • Demonstrated proficiency in PrIME WMS (advanced user/system owner level)

  • Strong operational knowledge of warehouse processes and flow

  • Proven ability to troubleshoot complex technical and operational issues

  • Strong communication skills with ability to translate technical concepts into business language

  • Proficiency in Microsoft Office tools (e.g., Excel, PowerPoint)

  • Ability to work cross-functionally and influence across teams

  Preferred Qualifications

  • Experience with data analytics and visualization tools (e.g., Power BI)

  • Working knowledge of SQL or similar data query languages

  • Experience in system implementation, testing, or change management environments

  • Familiarity with multiple WMS platforms or One Network ecosystem

  Compensation for roles at P&G varies depending on a wide array of non-discriminatory factors including but not limited to the specific office location, role, degree/credentials, relevant skill set, and level of relevant experience. At P&G compensation decisions are dependent on the facts and circumstances of each case. Total rewards at P&G include salary + bonus (if applicable) + benefits. Your recruiter may be able to share more about our total rewards offerings and the specific salary range for the relevant location(s) during the hiring process.

  We are committed to providing equal opportunities in employment. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

  Immigration Sponsorship is not available for this role. For more information regarding who is eligible for hire at P&G along with other work authorization FAQ’s, please click HERE.

  
  Procter & Gamble participates in e-verify as required by law.

  Qualified individuals will not be disadvantaged based on being unemployed.

  Please contact us to request accommodation.

  Job Schedule

  Full time

  Job Number

  R000155770

  Job Segmentation

  Entry Level

  Starting Pay / Salary Range

  $69,400.00 - $91,400.00 / year