Principal Aortic Clinical Specialist - Macon, GA/Southern GA
Medtronic
Macon, Georgia, United States of America
Full-Time
$100,000
RemoteSenior
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
CAREERS THAT CHANGE LIVES -POSITION DESCRIPTION:
TheAorticClinicalSpecialist provides technical, clinical, educational and sales support to ensure safe adoption and growth of the MedtronicAortic technology. TheAortic ClinicalSpecialist works closely withphysicianimplanting teams,the MedtronicAortic Field SalesandCardiovascularfield organizations to drive procedural and practice success.
Technicaland ClinicalSupport(50%)
Provide clinicalexpertiseforAorticimplanting centers, includingcase sizing and planning, andproviding technical supportin accordance withthe instructions for use, andbest-practicestofacilitateprocedural consistency and best clinical outcomes.
Educational Support(35%)
Provide support for site performance andto facilitateproceduralgrowth. Assistin education and training activities with physicians, hospital supportstaffand Medtronic personnel. Stay abreastof,andcommunicate,clinical dataregardingMedtronic products and Aortic therapies.
Sales Support(15%)
Collaborateand strategize with territory salesrepresentativeandAorticfield organization in achieving sales targets andexecutingbusiness plans.
A DAY IN THE LIFE: POSITION RESPONSIBILITIES:
The following responsibilities are to be performed asappropriate incasesupport.
Technical and Clinical Support
Provide quality technical support to help sites achieve procedural success.
Provide technical support to Medtronic employees and implanting teams forAorticimplant proceduresin accordance withMedtronic guidance.
Provide technical leadership forAorticdevice procedures. Educate implanting teams on proper indications forAorticprocedures. Provide support on questionsregardingdevice suitability with measuring ability and CT reconstructionexpertise.
Provide comprehensive technical support including knowledge of imaging modalities (angiography/CT),wires and catheters, andancillary procedural solutions.
Knowledge of MedtronicAorticproduct IFUs for safe and effective use of devices.
Develop andmaintaincomprehensive clinical and technical product knowledge.
Understand current publishedAorticand relevant literature.
Recognize and understand competitive products, industry trends, andAortic/Peripheralportfolio. Liaison withUpstream Marketingfor technology improvements and next generation needs.
Educational Support
Oversee local education and training activities including coordination and set upofprocedure simulators, facilitation of simulatedAorticprocedures and procedural troubleshooting, and coordination and facilitation of staff in-services to include pre/peri/postAorticprocedures.
Provide education on safe and effective use of Medtronic products.
Educate/train/In-service general surgery, vascular and cardio-thoracic fellows, and residents.
Ensure all vascular and cardio-thoracic fellows and residents are entered into the Aortic National Database.
Graduate all residents and fellows inSalesForceto ensurean appropriate handoffto the receiving territory.
Customer Service and Sales Support
Support district sales strategy working with sales representatives and managers to achieve business plans withinthe Aorticbusiness.Contribute to the development ofa strong teameffort.
Ensure comprehensive technical and customer support within territory tomaintainsuperior customer service levels and effective time management.
Shared responsibilityofinventory management. To includecustomer management of inventory ordering, shelf stock,stagnantand returns.Ensuring there is no expired inventory in the field or implanted in a patient.
Identify,establish,andmaintainproductive working relationships with key decision makers, customers and their staff, administrative staff, etc.
Participate in customer/society education meetings and conventionswhereappropriate.
Respond to customer requests and resolve complaints in a prompt and effective manner.
Reportdevice complaintswithin48 hoursthrough MedtronicmPXRin order toensure proper reporting and compliance of device and procedural issues.
Help drive andmaintainquality initiatives and global best practice initiatives.
Maintainhigh standardsof personal presentation and promotea professionalpersonal and company image.
Professional Development
Assistin training new hiresto MedtronicAorticteam.
Administrative Responsibilities
Submitaccurateandtimelyexpense reports. All reports should besubmittedevery two weeks.
Maintain completion of all assigned Cornerstonetrainings andassigned Allego trainings.
Schedule travel arrangementsthrough Concurto ensure multipleobjectivesareaccomplished.
Maintain hospital eligibility/access with various vendor credentialing services.
Communication
Maintaina high levelof communication withappropriateAorticsales and leadership within assigned geography.
Communicate market intelligence/competitor activity promptly, including potential sales leads, and informationregardingproduct price or account activity to District Manager and otherappropriate companypersonnel.
Always ensure a professional standard of written and verbal communication.
On-Call
Provide on-callcasesupport forterritories where needed.This includesweek nightsand weekends.
Travel
Travel within the region, area and nation may berequiredup to ≥50% of time.
Travel may require overnight stays.
MUST HAVE -BASIC QUALIFICATIONS:
IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME
High school diplomaand11years’clinicalor healthcaresalesexperiencewith at least 7 years’experiencein the Vascular Industry, ORAssociate Degreeand 9years’clinical orhealthcaresales experiencewith at least 5years’ experiencein the Vascular industry,OR Bachelor’s degree and7years’clinical orhealthcaresales experiencewithat least 3years’ experiencein the Vascular industry
NICE TO HAVE - DESIRED/PREFERRED QUALIFICATIONS:
Associate’s Degree in engineering, nursing, or the sciences.
Bachelor’s Degree in Business or Science
Experience with wires, balloons, catheters, stents
Exceptional understanding of cardiac and vascular anatomy, physiology, and pathology
Experience communicatingproduct’smarket advantages to physicians and hospital administration.
Experience managing multiple accounts.
Experience teaching and educating medical personnel,peersand technical supportpersonnel
Imaging interpretation experience (CT, Angiograms)
Expertisewith Microsoft Outlook, Excel,Wordand PowerPoint
Excellent influencing and consulting skills
Excellent interpersonal and written communication skills
Ability tomaketimelyand sounddecisions
Strong project management skills with experience coordinatingprograms
Thorough working knowledge of medical terminology, medicalproceduresand the medical device industry
Excellent customer service skills
Effectively build andmaintainpositive relationships with peers and colleagues across organizational levels andfunctions
Ability to coordinate/participateinnumeroustasks/projects in a fast-paced environment in an organizedmanner while meetingdeadlines
Excellent interpersonal,writtenand verbal communication skills
Strong work ethic inaccomplishingobjectivesof the position
PHYSICAL JOB REQUIREMENTS:
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities toperform the essentialfunctions
While performing the duties of this job, the employeeis regularly required tobe independently mobile. The employeeis also required tointeract with a computer, and communicate with peers andco-workers
Able to lift 20pounds
Extended periods of time doing computer-based work
Hearing, sight and speakingability
Ability to use computers and CT reconstructionprograming.
Ability to travel extensively by car and plane. Must have valid driver’s license for state ofresidency andactive vehicle insurancepolicy
Wear lead apron forlong periodsof time (2-3hrs on average)
Ability tooperatea movingvehicle
Ability to work in Cath Labs orOR’swith radiation exposure
Ability to travel with overnight stay up to 50-75% of the time (geography variability)
Ability to conduct company business outside of the typical Monday through Friday, 8:00am to 5:00pm, work-schedule
Must have a valid driver’s license and active vehicle insurance policy. In addition, your driving record will be reviewed and will be considered as part of yourapplication
ENVIRONMENTAL EXPOSURES:
Infectious disease; radiation; blood bornepathogens
Must be able to wear all required personal protective equipment (PPE)
For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
U.S. Work Authorization & Sponsorship
At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.
Join us in our mission to alleviate pain, restore health, and extend life—where your unique background and perspective are valued.
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance,Health Savings Account,Healthcare Flexible Spending Account,Life insurance, Long-term disability leave,Dependent daycare spending account,Tuition assistance/reimbursement, andSimple Steps (global well-being program).
The following benefits and additional compensation are available to all regular employees:Incentive plans, 401(k) plan plus employer contribution and match,Short-term disability,Paid time off,Paid holidays,Employee Stock Purchase Plan,Employee Assistance Program,Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), andCapital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).
Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.
Further details are available at the link below:
Medtronic benefits and compensation plans
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here.
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can findherea list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.