Principal, Storage Engineering Expert (NAS)

Summary of Position:

The Senior Storage Engineer – File (NFS) & Hybrid Cloud is a hands-on role responsible for engineering and delivering enterprise storage solutions across file storage (primary), hybrid cloud file services (primary), block storage (secondary), and SAN connectivity (supporting). This role is 70–90% hands-on keyboard and is accountable for both engineering (standards, architectures, observability, automation, governance) and delivery (EoL replacements, migrations, performance improvements, and implementation execution).

An MSP-led operations team performs day-to-day BAU operational duties; this role provides technical direction, engineering guardrails, and governance, and partners closely with operations for clean handoffs. There is no formal on-call rotation at this time; however, the role is expected to join P1/P2 severity calls when they occur and serve as a senior escalation SME for complex issues.

This role is ideal for an engineer who can design the right patterns and then deliver the work, creating repeatable methods and standards that scale through MSP operations.

Key Responsibilities:

1) Engineering & Architecture (Balanced with Delivery)

• Define and maintain reference architectures, engineering standards, and operational guardrails for file, hybrid, block, and SAN-related storage services.
• Design storage services to meet business requirements for availability, resiliency, performance, security, and recoverability across Windows and Linux workloads.
• Partner with network, compute, security, and data center teams to ensure end-to-end storage connectivity and performance (IP and SAN where applicable).
• Provide technical governance and oversight for MSP operations, ensuring support processes, runbooks, monitoring, and changes align with engineering standards.

2) Delivery & Execution (EoL, Migrations, Performance)

• Lead hands-on delivery for EoL refresh and replacement initiatives (hardware/software lifecycle), including planning, validation, cutover execution, and rollback readiness.
• Plan and execute file migrations and consolidations using supported tools and repeatable methodologies to minimize downtime and risk; develop playbooks/templates to scale delivery.
• Drive performance troubleshooting and optimization for file services and hybrid patterns using >

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