Bloomreach is building the worlds premier agentic platform for personalization.Were revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey.
- We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses.
- Were making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise available on demand, at every touchpoint in their journey.
- We're designing the future of autonomous marketing, taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do.
And we're building all of that on the intelligence of a single AI engine Loomi AI so that personalization isn't only autonomousit's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora.
Privacy & AI Compliance Specialist
The Role
Were looking for a legally grounded, detail-oriented Privacy & AI Compliance Specialist to join our Legal team. This role is designed for a hands-on subject matter expert who enjoys applying privacy and AI compliance requirements in real-world, product-driven environments. Youll work closely with internal stakeholders to ensure Bloomreachs products, vendor relationships, and internal processes meet applicable privacy and AI regulatory obligationswhile remaining practical, scalable, and business-aligned.
What Youll Do
- Embed privacy into product development
- Partner with product and engineering teams to assess new features and roadmaps for privacy and AI-related risk
- Support privacy-by-design and responsible AI principles from ideation through launch
- Advise on global privacy and AI compliance
- Provide practical guidance on GDPR, UK GDPR, CCPA, and other global data protection frameworks
- Support compliance with emerging AI regulations, including the EU AI Act and evolving U.S. AI laws
- Oversee vendors and third parties
- Conduct privacy and AI compliance assessments for vendors, particularly those handling sensitive data or AI-driven systems
- Identify risks, recommend mitigation strategies, and support accountability across third-party relationships
- Support audits and governance programs
- Maintain data maps and Records of Processing Activities (RoPAs) using data mapping tools
- Assist with internal and external audits, including documentation, evidence collection, and audit readiness
- Support privacy incident response and ongoing governance initiatives
- Support data subject rights and requests
- Assist with intake, assessment, and response to data subject requests (e.g., access, deletion, objection) in accordance with GDPR and other applicable privacy laws
- Coordinate with internal stakeholders to ensure accurate, timely, and compliant responses
- Monitor regulatory developments
- Stay current on changes in privacy and AI regulations and enforcement trends
- Assess impacts on Bloomreach products and operations and communicate actionable recommendations to stakeholders
- Collaborate cross-functionally
- Work closely with legal, compliance, security, product, marketing, and engineering teams
- Translate complex legal and technical requirements into pragmatic, business-aligned solutions
What You Bring
Required
- 3+ years of experience in privacy, data protection, or compliance roles, ideally within a SaaS, technology, or product-focused organization
- Strong working knowledge of EU data protection laws, including GDPR and UK GDPR; familiarity with global privacy frameworks such as CCPA is a plus
- Familiarity with the EU AI Act or other emerging AI regulatory frameworks
- Ability to interpret regulatory requirements and translate them into clear, actionable guidance for business and technical teams
- Strong analytical and organizational skills, with a pragmatic, risk-based approach to compliance
- Clear and precise written and verbal communication skills, comfortable engaging with both legal and non-legal stakeholders
- Experience working cross-functionally in fast-paced, international environments
Nice to Have
- Practical experience supporting AI governance, algorithmic risk assessments, or responsible AI initiatives
- Experience using privacy management or data mapping tools (e.g., RoPA maintenance)
- Experience supporting privacy, compliance, or security audits
- Relevant certifications such as CIPP/E, CIPM, or other IAPP credentials
Your Success at Bloomreach
- Within 30 days: Youll gain a strong understanding of Bloomreachs products, workflows, privacy culture, and compliance tools
- Within 90 days: Youll independently review product features and vendor integrations for privacy and AI-related risks
- Within 180 days: Youll proactively drive improvements by scaling privacy processes, enhancing data mapping, and strengthening our overall compliance posture
Why Youll Love Working at Bloomreach
- High-impact work: Help shape privacy and AI compliance for a platform trusted by leading global enterprises
- Growth mindset: Access learning budgets, professional development programs, and a strong coaching culture
- Freedom with responsibility: We value autonomy, ownership, and resultswithout unnecessary bureaucracy
- Inclusive and flexible culture: Work remotely with Bloomreach hubs around the world, supported by a culture that prioritizes well-being and personal growth
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More things you'll like about Bloomreach:
Culture:
A great deal of freedom and trust. At Bloomreach we dont clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one.
We have defined our
5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication.
We believe in flexible working hours to accommodate your working style.
We work virtual-first with several Bloomreach Hubs available across three continents.
We organize company events to experience the global spirit of the company and get excited about what's ahead.
We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*.
Personal Development:
We have a People Development Program -- participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions.
Our resident communication coach
Ivo Veea is available to help navigate work-related communications & decision-making challenges.*
Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins.
Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)*
Well-being:
The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.*
Subscription to Calm - sleep and meditation app.*
We organize DisConnect days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones.
We facilitate sports, yoga, and meditation opportunities for each other.
Extended parental leave up to 26 calendar weeks for Primary Caregivers.*
Compensation:
Restricted Stock Units or Stock Options are granted depending on a team members role, seniority, and location.*
Everyone gets to participate in the company's success through the company performance bonus.*
We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts.
We reward & celebrate work anniversaries -- Bloomversaries!*
(*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.)
Excited? Join us and transform the future of commerce experiences!
If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful!
Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees.
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