As a Product Controller within the International Consumer Bank (ICB), you will support financial integrity, product control, and regulatory reporting across retail banking products including deposits, credit cards, and personal investing.
You will operate at the intersection of product control, close governance, and external reporting, ensuring accurate financial outcomes through a strong controls-first mindset, proactive issue identification, and root-cause remediation. This role requires strong accounting expertise, analytical capability, and the ability to partner effectively with senior stakeholders in a dynamic, growth-oriented environment.
Job Responsibilities
- Support end-to-end product control and financial governance for ICB retail products
- Execute monthly close activities including journal processing, balance sheet substantiation, and adherence to reporting timelines
- Perform variance analysis and financial analytics, with clear articulation of key drivers and business impacts
- Review and validate financial data to ensure accuracy, completeness, and reconciliation integrity
- Support preparation and governance of external financial disclosures and regulatory submissions
- Apply and enhance control frameworks, including tie-outs, proofing, and cross-report validations
- Proactively identify and resolve data, process, and system breaks, driving root-cause analysis and sustainable remediation
- Partner with stakeholders across Finance, Operations, Risk, Treasury, Compliance, and Technology to ensure end-to-end process alignment
- Represent Controllers in cross-functional forums, communicating accounting and reporting implications clearly
- Support internal and external audits through documentation, walkthroughs, and issue resolution
- Drive automation, process simplification, and reporting efficiency initiatives and contribute to change programs and new product initiatives, ensuring controls are embedded from design to BAU
Required Qualifications, Capabilities, and Skills
- 7+ years of experience in Finance, Controllers, Product Control, or Regulatory Reporting within a financial services environment
- Professional accounting qualification
- Strong knowledge of US GAAP with exposure to UK GAAP / IFRS
- Advanced proficiency in Microsoft Excel; working knowledge of PowerPoint and Word
- Strong controls mindset with focus on accuracy, audit readiness, and documentation quality
- Proven ability to manage multiple deliverables under tight deadlines
- Strong analytical and problem-solving skills with a focus on root-cause resolution
- Effective stakeholder management and cross-functional collaboration skills
Preferred Qualifications, Capabilities, and Skills
- Experience supporting retail banking products (e.g., deposits, credit cards)
- Exposure to regulatory reporting and external disclosures in a global financial institution
- Experience in process improvement, automation, and control enhancement initiatives
- Familiarity with change management and product launches in a controlled environment
ABOUT USJPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAMOur professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Global Finance & Business Management works to strategically manage capital, drive growth and efficiencies, maintain financial reporting and proactively manage risk. By providing information, analysis and recommendations to improve results and drive decisions, teams ensure the company can navigate all types of market conditions while protecting our fortress balance sheet.
