The Product Manager, Specialist leads the strategy, roadmap, and execution of digital products that support capabilities across the client experience. This role drives delivery of high-impact solutions by combining deep domain expertise with strong digital product management practices, ensuring alignment with enterprise priorities and regulatory expectations. The specialist partners cross-functionally to enhance usability, transparency, and operational efficiency while continuously improving client and advisor outcomes through data-driven insights. This role plays a critical part in shaping scalable, compliant, and client-focused solutions within the Personal Wealth business.
Responsibilities:
- Leads digital product management activities for multiple digital
products, or one strategic product. - Collaborates with cross-functional teams to create best practices that drive significant change to the client experience.
- Coaches digital
product teams towards best practices and learnings. Ensures delivery of messaging, communication, and customer outreach as necessary. - Partners with stakeholders to resolve production and implementation issues in a timely manner, and supports/drives escalations where required to enable rapid delivery.
- Leads the planning, development and implementation of new digital products. Defines and analyzes markets, developing detailed product features and requirements, and developing implementation plans.
- Employs a variety of qualitative and quantitative analysis techniques to continually improve the user experience.
- Participates in and provides recommendations for ongoing business planning and departmental prioritization activities.
- Participates in special projects and performs other duties as assigned.
Qualifications:- Undergraduate degree or equivalent combination of training and experience required. Graduate degree preferred.
- Minimum of five years related work experience. Two years of leading large cross-functional teams on major organizational projects preferred.
Special FactorsSponsorshipVanguard is not offering visa sponsorship for this position.
About VanguardAt Vanguard, we don't just have a mission-we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We WorkVanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
